An Post is Ireland's national postal service and a commercial state company wholly owned by the Irish state. Established in 1984 following the separation of postal and telecommunications services from the Department of Posts and Telegraphs, An Post delivers to over 2 million addresses across the island of Ireland. An Post operates 900+ post offices and provides postal, financial (An Post Money), and travel services. Track at anpost.com or call 01 705 7600.
Track An Post Package
Track An Post parcels and letters in Ireland. Get real-time delivery status for domestic and international An Post shipments.
An Post Tracking
Key facts about An Post
An Post tracking uses
An Post tracking uses UPU S10 format ending in 'IE' (e.g., EE123456789IE).
An Post is Ireland's
An Post is Ireland's national postal operator, delivering to 2+ million addresses.
An Post delivers Monday-Saturday;
An Post delivers Monday-Saturday; no standard Sunday delivery.
Click and Collect and
Click and Collect and Parcel Motel services allow convenient parcel pickup.
An Post Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Item Advised | Electronic shipment data has been received from the sender but An Post has not yet physically scanned the item into their network. | Monitor the next scan event. |
| Package Information Received | An Post has received the sender's shipment data and the item is expected to enter the network. | Monitor the next scan event. |
| Package Accepted | The item has been received and scanned at an An Post facility, confirming it is now in their possession. | Monitor the next scan event. |
| Pending | The package is awaiting sorting or further processing at a facility. Typically updates within 3 business days. | Monitor the next scan event. |
| In Transit | The package is moving through the An Post network toward its destination. It may be on a vehicle, awaiting sorting, or transferring between hubs. | Monitor the next scan event. |
| Processed at Delivery Unit | The package has been processed at the local delivery office and is being prepared for the final delivery round. | Monitor the next scan event. |
An Post Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
character alphanumeric
2 letters + 9 digits + IE
Valid starting letter pairs include RA, RE, AY, EE, VV, CX, LA. Ends in IE for Ireland.
character alphanumeric
2 letters + 9 digits + IE
AY prefix is heavily used for Amazon deliveries fulfilled via An Post.
character alphanumeric
EE + 9 digits + IE
E prefix indicates EMS priority service.
How to Track a An Post Package
Follow these steps to get real-time status on any An Post shipment.
Find the tracking reference on your An Post receipt, shipping label, or email notification
Open https://track.anpost.ie
Go to https://track.anpost.ie.
Enter the tracking reference
View the delivery status and expected delivery date
An Post also provides SMS and email notifications for tracked items
Common An Post Tracking Problems
Expand each issue for the cause, what to do, and when to call An Post directly.
Tracking stuck on 'Item Advised' for several days
Cause
The sender has submitted label data but may not have physically posted the item, or the first scan is delayed.
What to do
Allow 2-3 business days after the expected posting date. Confirm with the sender that the item was physically handed to An Post.
Escalate when
Contact An Post at anpost.com/Help-Support if no physical scan after 5 business days.
International tracking stops after 'Item Exported'
Cause
An Post tracking only covers the Irish portion. Once exported, updates depend on the destination country's postal operator.
What to do
Use the same tracking number on the destination country's postal service website (e.g., USPS for USA, Royal Mail for UK).
Escalate when
If no update in the destination country for more than 20 days, contact An Post to open an international inquiry.
Missed delivery with no card left
Cause
DIB cards can be misplaced or not left if the letterbox is inaccessible.
What to do
Check tracking for which office is holding the item. Collect within 7 days using a photo ID.
Escalate when
If the collection deadline passes, contact An Post to arrange a further hold or redelivery.
Tracking not updating due to weather or seasonal delays
Cause
An Post volumes spike during Christmas and public holiday periods causing processing delays.
What to do
Allow extra time during peak periods. Check anpost.com for service alerts.
Escalate when
If more than 10 business days without movement, contact An Post customer service.
An Post Shipping Services Compared
Compare An Post service tiers and their typical delivery windows side by side.
Service options
Standard Parcel
Tracked domestic parcel delivery
Everyday shipping 2-3 days
Express (Parcel Connect)
Next-day tracked domestic parcel
Everyday shipping 1 day
Registered Mail
Tracked letters with signature
Everyday shipping Transit times vary by route
International Tracked
Global tracked parcel and letter services
Cross-border shipments 5-10 days
International Economy
Standard international postal service
Cross-border shipments Customs and route variability
An Post Delivery Times by Service
Express (Parcel Connect)
domestic
1 business day
Next business day within Ireland
Standard Parcel
2-3 business days
2-3 business days
Registered Letter
2-3 business days
2-3 business days
International Tracked
international
5-10 business days
5-10 business days (EU), 7-20 business days (global)
EMS International
3-7 business days
3-7 business days
An Post Tracking FAQs
Answers to the most frequently asked questions about An Post tracking and delivery.
01 How do I track an An Post parcel?
Go to track.anpost.ie and enter your tracking reference. Registered letters and tracked parcels are trackable; standard post is not.
02 What is the An Post tracking number format?
International An Post items use UPU S10 format (e.g., EE123456789IE). Domestic parcels may use alphanumeric codes starting with 'PN' or registered letter numbers in UPU format.
03 How long does An Post Express take?
An Post Express (Parcel Connect) delivers the next business day for most Irish addresses.
04 What is CollectPoint?
CollectPoint is An Post's parcel pickup network with 1,100+ retail locations (Supervalu, Circle K, etc.) where you can collect parcels if you are not home during delivery.
05 What customs duties apply to imports into Ireland?
Ireland follows EU customs rules. Non-EU imports over EUR 150 are subject to customs duty, and VAT (23%) applies to all imports over EUR 22 in value. An Post handles customs clearance for the recipient.
06 What happens if An Post cannot deliver my parcel?
An Post leaves a 'while you were out' card. You can collect at the post office listed for up to 16 business days, or rebook delivery at anpost.com.
Get Help from An Post
If the latest scan still does not make sense, contact An Post directly with your tracking number ready.
Support hours: Mon-Fri 8 AM-6 PM, Sat 8 AM-1 PM
About An Post
An Post was established in 1984 following the dissolution of the Department of Posts and Telegraphs. The company operates as a commercial state enterprise under the Postal and Telecommunications Services Act 1983. An Post has adapted to declining letter volumes by expanding its parcel and financial services divisions. The company operates more than 900 post offices, many of which serve as community hubs in rural Ireland. An Post's financial services brand, An Post Money, provides banking and payment services.
- Official site
- https://www.anpost.com/
- Track packages
- https://www.anpost.com/Track-Your-Items
- Support portal
- Open support →
- Network type
- National Post
- Country
- IE
- Region
- europe
- Coverage
- An Post delivers to all addresses on the island of Ireland, including remote rural areas in counties like Donegal, Kerry, and Connemara. International service covers 190+ countries.
- Support hours
- Mon-Fri 8 AM-6 PM, Sat 8 AM-1 PM
- Last verified
- Apr 11, 2026
Referenced sources