Aramex is a leading global provider of comprehensive logistics and transportation solutions, headquartered in Dubai, UAE. Founded in 1982 by Fadi Ghandour and William Kingson, Aramex went public in 2005 on the Dubai Financial Market and employs approximately 17,000 people in 600+ locations across 70+ countries. Aramex is particularly dominant in the Middle East, North Africa, and South Asia markets, offering Express delivery, Freight, Logistics, and the highly popular Shop & Ship consumer service. Track at Aramex.com/track or call your regional Aramex office.
Track Aramex Package
Track Aramex shipments worldwide. Get real-time delivery status for Aramex Express, Priority Mail, and e-commerce deliveries across the Middle East and globally.
Aramex Tracking
Key facts about Aramex
Aramex is headquartered in
Aramex is headquartered in Dubai and is the leading courier in the Middle East and North Africa region.
Aramex tracking
Aramex tracking numbers are typically 11-digit numeric codes.
Shop & Ship is
Shop & Ship is Aramex's popular personal shopping service with virtual addresses in 11 countries.
Aramex offers last-mile delivery
Aramex offers last-mile delivery solutions across 220+ countries through its global network.
Aramex Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Shipment Created | A shipment record has been created by the sender but Aramex has not yet physically received the parcel. | Monitor the next scan event. |
| Registered | The sender has registered the shipment in the Aramex system but it has not yet departed the sender's warehouse. | Monitor the next scan event. |
| Received | Aramex has physically accepted the parcel from the sender. | Monitor the next scan event. |
| In Transit | The parcel has left the origin country and is travelling through the Aramex network to the destination. | Monitor the next scan event. |
| Arrived at Destination Country | The parcel has arrived at the Aramex facility in the destination country. | Monitor the next scan event. |
| At Destination Hub | The parcel has been received at the Aramex hub closest to the delivery address. | Monitor the next scan event. |
Aramex Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
Aramex standard (9-character)
TFB0245533 letters + 6 digits
Short alphanumeric format.
Aramex standard (11-digit)
3436515673011 digits
Numeric-only format used for many domestic and international shipments.
Aramex label (13-character)
LP589568058MY2 letters + 9 digits + 2 letters
Used for some international routes.
Aramex long reference (14-character)
DBW472518216533 letters + 11 digits
Extended format used for certain express services.
How to Track a Aramex Package
Follow these steps to get real-time status on any Aramex shipment.
Find your Aramex tracking number in your confirmation email, receipt, or waybill
Open https://www.aramex.com/track
Go to https://www.aramex.com/track.
Enter the tracking number in the search box
Click 'Track' to view the real-time status and scan history
Download the Aramex app for mobile tracking and delivery notifications
Common Aramex Tracking Problems
Expand each issue for the cause, what to do, and when to call Aramex directly.
Parcel delayed in transit to destination country
Cause
International routing, customs pre-clearance, or capacity constraints at transit hubs.
What to do
Monitor tracking on aramex.com; international shipments can take 3-7 business days after dispatch.
Escalate when
If no update for more than 5 business days and shipment is time-sensitive, contact Aramex support.
Delivery rescheduled repeatedly
Cause
Recipient unavailable, address access issues, or contact number not reachable.
What to do
Ensure a valid phone number is on file with Aramex; arrange to be present at the delivery address.
Escalate when
After 3 failed attempts Aramex may hold the parcel at the local hub; contact Aramex to arrange collection.
Damaged parcel
Cause
Inadequate packaging or mishandling during transit.
What to do
Document damage with photographs before discarding packaging; contact Aramex within 24 hours of delivery.
Escalate when
File a formal damage claim with Aramex; include photos, tracking number, and commercial value of contents.
Incorrect delivery address
Cause
Address entered incorrectly by sender or recipient.
What to do
Contact Aramex immediately with the correct address to intercept before delivery attempt.
Escalate when
If parcel has already been dispatched to wrong address, Aramex may require a return-and-resend at additional cost.
Aramex Shipping Services Compared
Compare Aramex service tiers and their typical delivery windows side by side.
Service options
Aramex Express
International time-definite delivery to 220+ countries
Everyday shipping 1-2 days
Aramex Priority Mail
Economy international delivery for lighter packages
Urgent deliveries 5-12 days
Aramex Freight (Air/Sea/Land)
Heavy cargo solutions
Large or palletized freight Not suitable for standard parcels
Shop & Ship
Virtual addresses in 11 countries for international online shopping
Everyday shipping 5-10 days
Last Mile Solutions
Customised final-mile delivery for e-commerce
Everyday shipping Transit times vary by route
Aramex Delivery Times by Service
Aramex Express (MENA to MENA)
1-2 business days
1-2 business days
Aramex Express (MENA to Europe/USA)
2-4 business days
2-4 business days
Aramex Express (International)
2-5 business days
2-5 business days depending on route
Aramex Priority Mail
5-12 business days
5-12 business days
Shop & Ship (US to UAE)
5-10 business days
5-10 business days after consolidation
Aramex Air Freight
3-7 business days
3-7 days
Aramex Tracking FAQs
Answers to the most frequently asked questions about Aramex tracking and delivery.
01 How do I track an Aramex shipment?
Go to aramex.com/track and enter your 11-digit tracking number. You can also track via the Aramex mobile app.
02 What is Aramex Shop & Ship?
Shop & Ship gives you virtual addresses in 11 countries (US, UK, UAE, etc.) so you can shop from international websites and have your purchases forwarded to your home country.
03 How long does Aramex Express take from the USA to the UAE?
Aramex Express from the USA to the UAE typically takes 3-5 business days, depending on customs clearance.
04 What does 'On Hold' mean on Aramex tracking?
On Hold means your shipment has been paused, typically due to customs issues, an address problem, or a payment for duties. Check your email for Aramex instructions.
05 How do I reschedule an Aramex delivery?
Contact your local Aramex station listed on the attempted delivery notification, or call the regional Aramex number to arrange a new delivery time.
06 Does Aramex deliver on weekends in the UAE?
In the UAE, Aramex typically delivers Saturday-Thursday. Friday delivery may be limited. Check with your local Aramex station for specifics.
Get Help from Aramex
If the latest scan still does not make sense, contact Aramex directly with your tracking number ready.
About Aramex
Aramex was founded in Amman, Jordan, in 1982. It was the first Arab logistics company to list on NASDAQ in 1997 and relisted on the Dubai Financial Market in 2005. Aramex operates a network of stations and franchises across the Middle East, Africa, South Asia, Southeast Asia, and Oceania. The company is known for pioneering affordable international express services in markets where global carriers like DHL and FedEx had limited presence. The Shop & Ship service, launched in the 1990s, has become extremely popular among MENA consumers for US and UK online shopping.
- Official site
- https://www.aramex.com/
- Track packages
- https://www.aramex.com/us/en/track
- Support portal
- Open support →
- Network type
- Private Courier
- Country
- AE
- Region
- africa
- Coverage
- Aramex delivers to 220+ countries and territories globally, with direct stations in 70+ countries. Aramex has the strongest coverage in the Middle East, North Africa, the Levant, and South Asia. In markets without direct stations, Aramex uses partner last-mile networks.
- Last verified
- Apr 18, 2026
Referenced sources