Canpar Express is one of Canada's well-established regional parcel carriers, providing businesses with ground and express delivery services across all Canadian provinces. A subsidiary of TFI International - one of North America's largest logistics companies - Canpar leverages TFI's extensive network infrastructure while maintaining its regional focus on Canadian business clients. This guide explains how to track your Canpar parcel, understand the tracking number format, and use Canpar's online tracking tools.
Track Canpar Package
Canpar provides reliable parcel delivery across Canada, specializing in ground shipping services with extensive tracking solutions.
Canpar Tracking
Key facts about Canpar
Canpar Express is a
Canpar Express is a Canadian regional parcel carrier serving businesses across Canada, owned by TFI International.
Tracking
Tracking numbers are 13 digits long.
Canpar is particularly strong in
Canpar is particularly strong in Ontario and Quebec, offering ground, overnight, and select services.
Canpar competes with Purolator, UPS
Canpar competes with Purolator, UPS Canada, and FedEx Canada for B2B parcel delivery.
Canpar Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Shipment Created | A shipping label has been created for the package. Canpar has not yet physically received it. | Monitor the next scan event. |
| Arrival at terminal/hub from bulk/city trailer | The package has been received at a Canpar terminal or hub, arriving from a local city pickup run or bulk trailer. | Monitor the next scan event. |
| Sort through facility | The package has been sorted at a Canpar facility and is ready for the next stage of its journey. | Monitor the next scan event. |
| Extra care | The package is receiving special handling to ensure it is delivered safely, typically due to fragile contents or special instructions. | Monitor the next scan event. |
| Departing terminal/hub via linehaul | The package is leaving the facility on a long-haul transport vehicle heading to the next terminal. | Monitor the next scan event. |
| With courier | The package is with the delivery driver and is on its way to the final destination today. | Monitor the next scan event. |
Canpar Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
character alphanumeric
1 letter + 21 digits
Typically begins with 'D'. The letter prefix indicates the service or label generation method.
Canpar Delivery Notice
W1234567890Alphanumeric starting with 'W'
Left at the address when delivery is unsuccessful. Used to arrange redelivery or pickup.
How to Track a Canpar Package
Follow these steps to get real-time status on any Canpar shipment.
Track your Canpar parcel by visiting canpar.com and clicking 'Track' in the navigation. Enter your 13-digit tracking number and press Track
The tracking results show the current status, all scan events with timestamps and city/province locations, and the estimated delivery date. Canpar also provides email notification services for registered business accounts
For multiple shipments, Canpar's Eship portal allows businesses to track all active shipments in a dashboard view
Common Canpar Tracking Problems
Expand each issue for the cause, what to do, and when to call Canpar directly.
Tracking number not found immediately after label creation
Cause
Canpar's tracking system only activates once the package has been physically scanned at a terminal. Label creation alone does not create a tracking record.
What to do
Wait until the package is picked up and scanned, typically within 1 business day. Confirm the sender has handed off the package to Canpar.
Escalate when
If no scan appears 2 business days after confirmed pickup, contact Canpar at 1-800-387-9335.
Delivery attempted but no notice found
Cause
The delivery driver may have been unable to leave a physical notice due to building access limitations.
What to do
Check your email for a digital delivery notice from Canpar. Log into canpar.com with your tracking number to see the delivery notice number.
Escalate when
If no digital or physical notice is found and status shows attempted delivery, call Canpar customer service.
Package not moving between terminals
Cause
Linehaul (long-distance) freight runs on fixed schedules. Packages may sit at a terminal overnight or over weekends before the next scheduled run.
What to do
Check the tracking for the departure event. Delays of 1-2 business days between terminal scans are normal for Ground service.
Escalate when
If no movement for more than 3 business days, contact Canpar.
Damaged package delivery
Cause
Fragile items may sustain damage during transit.
What to do
Take photos of the damage before unpacking. Retain all packaging. Report the damage to Canpar within 5 business days of delivery.
Escalate when
File a damage claim at canpar.com within the claims window.
Canpar Shipping Services Compared
Compare Canpar service tiers and their typical delivery windows side by side.
Service options
Canpar services include Ground (standard 1-7 days Canada-wide)
Budget domestic parcels Slower than air options
Overnight Select (next-day Ontario/Quebec)
Urgent deliveries Higher shipping cost
Express (2-day select markets)
Everyday shipping Transit times vary by route
USA Select (cross-border to USA)
Everyday shipping Transit times vary by route
Dangerous Goods
Everyday shipping Transit times vary by route
Canpar Delivery Times by Service
Within Ontario (major cities)
1-2 business days
1-2 business days
Ontario to Quebec
1-2 business days
1-2 business days
Ontario to Maritime provinces
2-4 business days
2-4 business days
Ontario to Alberta/BC
4-7 business days
4-7 business days
Ontario to Saskatchewan/Manitoba
3-5 business days
3-5 business days
Ontario to Northern communities
5-10 business days
5-10 business days
Canpar Tracking FAQs
Answers to the most frequently asked questions about Canpar tracking and delivery.
01 How do I track my Canpar parcel?
Go to canpar.com, click 'Track', enter your 13-digit tracking number, and press Track.
02 Does Canpar deliver to residential addresses?
Yes, but Canpar's primary focus is B2B delivery. Residential deliveries are available but may require additional handling fees.
03 How long does Canpar take from Ontario to British Columbia?
Canpar ground delivery from Ontario to BC typically takes 4-7 business days.
04 What is Canpar Overnight Select?
Overnight Select is Canpar's next-business-day service within Ontario and Quebec, for parcels picked up by 4 PM and delivered by end of next business day.
05 Can I ship internationally with Canpar?
Canpar offers cross-border delivery to the USA via its USA Select service. For other international destinations, you would need a different carrier.
Get Help from Canpar
If the latest scan still does not make sense, contact Canpar directly with your tracking number ready.
Support hours: Monday to Friday, 8 AM - 7 PM ET
About Canpar
Canpar was founded in Concord, Ontario in 1976 as a regional parcel carrier for Ontario businesses. Over the following decades, Canpar expanded to serve all Canadian provinces. The company was acquired by TFI International (then TransForce Inc.) in 2007, becoming part of Canada's largest private freight and logistics group. Under TFI ownership, Canpar has benefited from shared infrastructure, technology, and network density while maintaining its focus on Canadian business clients. Canpar's ground network is particularly valued by SMEs in central Canada who need reliable, trackable business parcel delivery.
- Official site
- https://www.canpar.com/
- Track packages
- https://www.canpar.com/en/service/TrackingService.do
- Support portal
- Open support →
- Network type
- Private Courier
- Country
- CA
- Region
- north america
- Coverage
- Canpar serves all 10 Canadian provinces and delivers to most populated areas. Service to remote northern communities (Yukon, NWT, Nunavut) is available but with extended timescales.
- Support hours
- Monday to Friday, 8 AM - 7 PM ET
- Last verified
- Apr 9, 2026
Referenced sources