CDL (City Direct Logistics or similar) is a parcel carrier providing domestic and international delivery services for e-commerce and business clients. This guide covers CDL tracking and delivery information.
Track CDL Package
Track your CDL parcel shipment. Enter your CDL tracking number for real-time delivery status and scan history on domestic and international shipments.
CDL Tracking
Key facts about CDL
CDL is a parcel carrier
CDL is a parcel carrier and logistics provider offering domestic and international delivery services.
Tracking
Tracking numbers are alphanumeric.
CDL serves e-commerce businesses and
CDL serves e-commerce businesses and corporate clients with competitive delivery options and full tracking capabilities.
CDL Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Order Received | CDL has registered the shipment in its system. The label has been generated but the package may not yet be physically in CDL's possession. | Monitor the next scan event. |
| Picked Up | CDL has collected the package from the shipper. It has entered the CDL network. | Monitor the next scan event. |
| In Transit | The package is moving between CDL distribution centers or hubs on its way to the destination area. | Monitor the next scan event. |
| Arrived at Hub | The package has reached a CDL sorting or distribution hub and is awaiting processing. | Monitor the next scan event. |
| Out for Delivery | A CDL driver has the package loaded and is making deliveries in the recipient's area today. | Monitor the next scan event. |
| Delivery Attempted | CDL attempted delivery but was unable to complete it (no one home, access issue, etc.). A notification or card may have been left. | Check for a CDL door tag or notification. Contact CDL at 212-243-5600 to rearrange delivery. |
CDL Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
CDL Last Mile
1CL12345ABCBegins with '1CL' followed by alphanumeric characters, total 10-16 characters
Format confirmed by multiple third-party tracking references. CDL operates same-day and overnight delivery in the US Northeast.
CDL General
A1B2C3D4E5F6Alphanumeric 10-14 characters (uppercase)
Some shipments may use a purely alphanumeric format without the 1CL prefix depending on the integration.
How to Track a CDL Package
Follow these steps to get real-time status on any CDL shipment.
Track your CDL parcel on the official CDL tracking portal by entering your tracking number
Find your CDL tracking number
Locate your CDL tracking number on your shipping confirmation email, order receipt, or shipping label.
Go to the tracking page
Visit https://cdldelivers.com/tracking and enter your tracking number in the search field.
Read your delivery status
Review the latest scan event to see where your CDL shipment is and when it is expected to arrive.
Common CDL Tracking Problems
Expand each issue for the cause, what to do, and when to call CDL directly.
Package delayed with no tracking update
Cause
High volume periods, weather events, or route disruption can cause gaps in scan events.
What to do
Allow 24 hours for the tracking to refresh. CDL has a 98% on-time rate; occasional delays resolve quickly.
Escalate when
If no update after 48 hours, contact CDL at support@CDLdelivers.com or 212-243-5600 (Mon-Fri 8am-10pm, Sat-Sun 10am-7/6pm EST).
Delivered status shown but package not received
Cause
Package may have been left in a safe location, with a neighbor, or in a building mailroom.
What to do
Check around your property, speak with neighbors, and check any building reception. CDL may have uploaded a proof-of-delivery photo.
Escalate when
If still not found, contact CDL immediately to open an investigation.
Tracking number not found
Cause
Label may be newly created and not yet scanned into the CDL system.
What to do
Wait 12-24 hours after receiving the tracking number and try again.
Escalate when
If still not found after 24 hours, contact the shipper to confirm the tracking number is correct.
Delivery Attempted but no notification left
Cause
Driver may have missed leaving a door tag, or notification went to a spam folder.
What to do
Contact CDL at 212-243-5600 to reschedule delivery or arrange a pickup at their facility.
Escalate when
Escalate if CDL cannot locate the parcel after contacting them.
CDL Shipping Services Compared
Compare CDL service tiers and their typical delivery windows side by side.
Service options
Standard delivery
Everyday shipping Transit times vary by route
express delivery
Everyday shipping Transit times vary by route
international shipping
Cross-border shipments Customs and route variability
tracking
Everyday shipping Transit times vary by route
returns.
Everyday shipping Transit times vary by route
CDL Delivery Times by Service
Domestic
2-5 business days
2-5 business days
CDL Tracking FAQs
Answers to the most frequently asked questions about CDL tracking and delivery.
01 How do I track my CDL parcel?
Enter your tracking number on the CDL tracking portal.
02 How long does CDL delivery take?
2-5 business days domestically.
Get Help from CDL
If the latest scan still does not make sense, contact CDL directly with your tracking number ready.
About CDL
CDL is a parcel carrier and logistics provider delivering domestic and international parcels for e-commerce and business clients.
- Official site
- https://cdldelivers.com/
- Track packages
- https://cdldelivers.com/tracking
- Support portal
- Open support →
- Network type
- Private Courier
- Country
- US
- Region
- global
- Coverage
- Domestic service territory with international options.
- Last verified
- Apr 13, 2026
Referenced sources