China Post (中国邮政) is China's national postal operator, operated by the State Post Bureau (now merged into China Post Group Corporation) since 1949. As one of the world's largest postal networks, China Post operates 54,000+ outlets and delivers to all 1.4 billion Chinese residents. China Post is the default export postal service for millions of Chinese e-commerce sellers on platforms like AliExpress, Taobao, and DHgate. EMS (Express Mail Service) is China Post's fastest international service. Track at ems.com.cn or 11183.cn.
Track China Post Package
Track China Post registered airmail, EMS, and international packages. Get real-time status for parcels sent from or to China via China Post.
China Post Tracking
Key facts about China Post
China Post EMS tracking
China Post EMS tracking uses UPU S10 format ending in 'CN' (e.g., EB123456789CN).
China Post ordinary registered
China Post ordinary registered airmail (e-Packet / China Post Air Mail) uses the same format.
EMS from China is
EMS from China is the fastest postal service, reaching 120+ countries in 3-15 days.
ePacket is a popular
ePacket is a popular low-cost tracked service for small e-commerce packages to select countries.
China Post Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Acceptance | The package has been received by China Post at the origin post office and registered in the system. | Monitor the next scan event. |
| Departure from origin post office | The package has left the originating post office and is heading to a sorting facility. | Monitor the next scan event. |
| Arrived at sorting center | The package has arrived at a China Post sorting hub for routing toward its destination. | Monitor the next scan event. |
| Departure from sorting center | The package has been sorted and has departed toward the next transit point or international gateway. | Monitor the next scan event. |
| Customs clearance started (export) | The package is being processed by Chinese export customs before leaving the country. | Monitor the next scan event. |
| Handed over to airline | The package has been transferred to an airline for international air transport. | Monitor the next scan event. |
China Post Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
character
R + 1 letter + 9 digits + CN
For registered tracked packets up to 2 kg. R prefix.
character
L + 1 letter + 9 digits + CN
Common for small e-commerce parcels from China. L prefix.
character
CP + 9 digits + CN
For larger parcels. CP prefix.
character
E + 1 letter + 9 digits + CN
EMS express service. E prefix, ends in CN.
character
CT + 9 digits + CN
CT prefix for China International Express service.
character
U + alphanumeric + CN
Unregistered packets; limited or no tracking milestones.
How to Track a China Post Package
Follow these steps to get real-time status on any China Post shipment.
Get your tracking number from the China Post receipt or the seller's order page
Open https://www.ems.com.cn/mailquery.html or https://track.ems.com.cn
Go to https://www.ems.com.cn/mailquery.html or https://track.ems.com.cn.
Enter the EMS tracking number
View the delivery status and scan history
For international tracking, also check the destination country's postal service website
Common China Post Tracking Problems
Expand each issue for the cause, what to do, and when to call China Post directly.
No tracking updates for 1-2 weeks after acceptance
Cause
China Post surface mail and economy packets may have infrequent scans, especially between departure and arrival in the destination country.
What to do
For economy services (ePacket, unregistered), allow 3-8 weeks for international delivery. Air mail should update within 7-10 days.
Escalate when
If no update for more than 30 days for air mail or 90 days for surface mail, contact China Post or the seller.
Tracking stops after 'Handed over to airline'
Cause
No scans occur during international flight. The next update appears when the package arrives in the destination country.
What to do
Wait for the 'Arrived at destination country' scan. This can take 5-14 days depending on the destination.
Escalate when
If no destination scan after 30 days, request the sender to file an inquiry with China Post.
Customs duties or taxes demanded in destination country
Cause
Import duties apply when the declared value exceeds the destination country's de minimis threshold.
What to do
Pay the required duties through the notification from the destination postal operator or customs authority. Keep the customs reference number.
Escalate when
If the duty demand seems incorrect, contact the destination country's customs authority to dispute or clarify.
Suspicious or fraudulent tracking number
Cause
Fake tracking numbers do not end in CN, do not contain 13 characters, or show no records at all.
What to do
Verify the number ends in CN and contains exactly 13 characters. Try the number on China Post's official tracking site at chinapost.com.cn.
Escalate when
If you believe the tracking number is fraudulent, contact the seller or marketplace platform for a refund or dispute.
China Post Shipping Services Compared
Compare China Post service tiers and their typical delivery windows side by side.
Service options
EMS (Express Mail Service)
International express to 120+ countries (3-15 days)
Everyday shipping Transit times vary by route
Registered Airmail
Tracked international letters and small parcels
Everyday shipping 10-30 days
ePacket
Economy tracked parcel service to select countries (for e-commerce, up to 2 kg)
Everyday shipping 7-20 days
SAL (Surface Air Lifted)
Economy international (2-4 weeks)
Everyday shipping Transit times vary by route
Small Packet
Economy international letters and small items (untracked)
Everyday shipping Transit times vary by route
China Post Delivery Times by Service
EMS (China to USA)
3-7 business days
3-7 business days
EMS (China to Europe)
5-10 business days
5-10 business days
EMS (China to Australia)
5-10 business days
5-10 business days
ePacket (to USA)
7-20 business days
7-20 business days
Registered Airmail
10-30 business days
10-30 business days (varies greatly by destination)
SAL
Varies by route
3-6 weeks
China Post Tracking FAQs
Answers to the most frequently asked questions about China Post tracking and delivery.
01 How do I track a China Post EMS package?
Go to ems.com.cn and enter your EMS number (e.g., EB123456789CN). You can also check on the destination country's postal website once it arrives.
02 What is the China Post tracking number format?
China Post EMS uses UPU S10 format: 2 letters + 8 digits + check digit + 'CN' (e.g., EB123456789CN). Registered airmail uses prefixes like RR, RC.
03 What is ePacket from China Post?
ePacket is a low-cost tracked postal service for small e-commerce packages (under 2 kg) from China to select countries, offering better tracking than unregistered airmail.
04 How long does China Post EMS take to the USA?
China Post EMS typically reaches the USA in 3-7 business days, though customs may add 1-5 additional days.
05 Why is my China Post tracking stuck at 'Exported'?
Once the item leaves China, tracking updates depend on the destination postal service. Check the destination country's postal website (e.g., USPS for the USA) for continued tracking.
06 What is the difference between EMS and registered airmail from China?
EMS is the fastest (3-15 days), more expensive, and fully tracked. Registered airmail is slower (10-30+ days), cheaper, and has fewer tracking events.
Get Help from China Post
If the latest scan still does not make sense, contact China Post directly with your tracking number ready.
Support hours: Mon-Fri 8 AM-6 PM
About China Post
China Post Group Corporation (中国邮政集团有限公司) is a state-owned enterprise formed in 2007 following the corporatisation of China's postal administration. The group operates China Post (letters and parcels), China Post Savings Bank (one of China's largest banks), and China Post Life Insurance. China Post handles billions of domestic and international mail pieces annually and operates the Universal Postal Service for all Chinese addresses. The EMS brand is China Post's international express product.
- Official site
- http://yjcx.chinapost.com.cn/qps/english/yjcx
- Track packages
- https://ems.com.cn/english/mail_track.html
- Support portal
- Open support →
- Network type
- National Post
- Country
- CN
- Region
- asia
- Coverage
- China Post delivers to all Chinese addresses. International EMS covers 120+ countries, registered airmail covers 190+ countries, and ePacket is available to select countries (primarily USA, UK, Australia, and major EU countries).
- Support hours
- Mon-Fri 8 AM-6 PM
- Last verified
- Apr 18, 2026
Referenced sources