Correios (Empresa Brasileira de Correios e Telegrafos) is Brazil's government-owned postal operator, founded in 1663 as the Portuguese colonial mail service and restructured as a state enterprise in 1969. Operating the world's largest delivery network by number of delivery points, Correios delivers to over 71 million addresses across all 26 states and the Federal District. With over 12,000 agency locations, Correios remains a fundamental pillar of Brazilian commerce and communications. Track at correios.com.br or call 0800 725 0100.
Track Brazil Post Package
Track Correios packages in Brazil. Get real-time delivery status for SEDEX, PAC, Carta Registrada, and international Correios shipments.
Brazil Post Tracking
Key facts about Brazil Post
Correios tracking uses UPU S10 format
2 letters + 8 digits + 1 check digit + 'BR'.
SEDEX is Correios' fastest
SEDEX is Correios' fastest domestic service with next-day delivery to major cities.
PAC is the economy
PAC is the economy domestic service, delivering in 5-10 business days.
Brazil's ICMS and customs
Brazil's ICMS and customs import taxes are automatically assessed on international packages.
Brazil Post Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Objeto postado | The parcel has been registered in the Correios system and handed in at a post office. | Monitor the next scan event. |
| Objeto em trânsito | The parcel is moving through the Correios network between sorting centres. | Monitor the next scan event. |
| Objeto em rota de entrega | The parcel is loaded onto a delivery vehicle and is being delivered today. | Monitor the next scan event. |
| Objeto entregue ao destinatário | The parcel has been successfully delivered to the recipient. | Monitor the next scan event. |
| Aguardando retirada | The parcel is held at a post office awaiting pickup by the recipient. Typically held for 7 calendar days. | Collect the parcel from the designated post office with a valid photo ID before the hold period expires. |
| Fiscalização Aduaneira iniciada | Brazilian customs has begun inspection of an international shipment. | Monitor the next scan event. |
Brazil Post Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
Correios standard (domestic & international)
PB105985657BR2 letters + 9 digits + 2 letters (UPU S10)
First 2 letters indicate service (P=PAC, E=SEDEX, R=Registered, C=Colis international). Last 2 letters are country code BR.
How to Track a Brazil Post Package
Follow these steps to get real-time status on any Brazil Post shipment.
Find your Correios tracking code on the receipt or shipping label
Open https://rastreamento.correios.com.br/app/index.php
Go to https://rastreamento.correios.com.br/app/index.php.
Enter the 13-character tracking code and solve the CAPTCHA
Click 'Rastrear' to view status and scan history
Download the Correios app for mobile tracking notifications
Common Brazil Post Tracking Problems
Expand each issue for the cause, what to do, and when to call Brazil Post directly.
Parcel held at customs with import duty
Cause
Brazilian customs assesses import duty on international shipments over the declared threshold.
What to do
Access the Minhas Importações portal at correios.com.br, search by tracking number, and pay the tax invoice (boleto or card).
Escalate when
If duty notice not received within 30 days of the parcel entering Brazil, contact Correios support at 0800 725 7282.
Status stuck on 'objeto em trânsito' for many days
Cause
High volume periods (Black Friday, Christmas) or logistical bottlenecks at sorting hubs can cause delays.
What to do
Wait 5-10 business days during peak seasons. Check status daily at rastreamento.correios.com.br.
Escalate when
If no update after 15 business days, file a complaint via the Correios website or call 0800 725 7282.
Pickup notice received but item not at post office
Cause
Parcel may not have been sorted to the correct branch yet.
What to do
Wait 24 hours after receiving the notice, then present ID at the branch listed in the tracking event.
Escalate when
If branch cannot locate item after 2 visits, file a formal complaint at Correios customer service.
Parcel returned to sender without delivery attempt
Cause
Address incomplete, building inaccessible, or repeat failed delivery.
What to do
Verify the delivery address with the sender; arrange resend with full address including apartment number and CEP.
Escalate when
If parcel shows returned but sender has not received it after 20 business days, open a claim.
Brazil Post Shipping Services Compared
Compare Brazil Post service tiers and their typical delivery windows side by side.
Service options
SEDEX
Express same-day or next-day tracked domestic delivery
Everyday shipping 2-3 days
SEDEX 10
Delivery by 10 AM the next business day
Everyday shipping 2-3 days
SEDEX 12
Delivery by noon the next business day
Everyday shipping 2-3 days
SEDEX Hoje
Same-day delivery (limited cities)
Everyday shipping 2-3 days
PAC (Encomenda PAC)
Economy domestic parcel, 5-10 business days
Everyday shipping 5-10 days
Brazil Post Delivery Times by Service
SEDEX
2-3 business days
Next business day (capital cities) to 2-3 days (other cities)
SEDEX 10
1 business day
Next business day by 10 AM
SEDEX 12
1 business day
Next business day by noon
PAC
5-10 business days
5-10 business days (varies greatly by region)
International inbound EMS
7-15 business days
7-15 business days + customs
International inbound PAX/PAQ
Varies by route
15-30+ business days + customs
Brazil Post Tracking FAQs
Answers to the most frequently asked questions about Brazil Post tracking and delivery.
01 How do I track a Correios package?
Go to rastreamento.correios.com.br and enter the 13-character tracking code (e.g., SQ123456789BR). You can also track in the Correios app.
02 What is SEDEX?
SEDEX is Correios' fastest domestic tracked service, offering next-day delivery to major cities. Variants include SEDEX 10 (by 10 AM) and SEDEX 12 (by noon).
03 What is PAC?
PAC (Encomenda PAC) is Correios' economy domestic parcel service, delivering in 5-10 business days. It is cheaper than SEDEX but slower.
04 Why is my Correios package stuck at 'Fiscalizacao aduaneira'?
Your international import is being reviewed by Brazil's Receita Federal (customs). You will receive a notice by mail or email. Customs processes can take 7-30+ days; import duties (ICMS, II) may apply.
05 What taxes apply to packages sent to Brazil?
Brazil charges import duty (II) of up to 60% and ICMS (state tax, typically 17-25%) on imports. Packages over USD 50 sent by companies are likely taxed; personal gifts under USD 50 may be exempt.
06 How do I collect a Correios package from an agency?
Bring the notice card (aviso de chegada) and your CPF and photo ID to the listed Correios agency. Items are held for 7 days before being returned.
Get Help from Brazil Post
If the latest scan still does not make sense, contact Brazil Post directly with your tracking number ready.
Support hours: Mon-Fri 8 AM-10 PM, Sat 8 AM-8 PM
About Brazil Post
Correios traces its history to 1663 when the Marquis of Cascais was appointed the first Portuguese colonial postmaster in Brazil. The modern Correios was established in 1969 as Empresa Brasileira de Correios e Telegrafos (ECT) by military decree. Correios operates over 12,000 agency locations, processes over 9 billion mail pieces annually, and provides logistics and financial services (postal banking) through more than 10,000 exclusive Correios agencies. Despite private competition (Loggi, Total Express, etc.), Correios remains the only carrier legally required to deliver to all Brazilian addresses.
- Official site
- http://www.correios.com.br/
- Track packages
- https://rastreamento.correios.com.br/app/index.php
- Support portal
- Open support →
- Network type
- National Post
- Country
- BR
- Region
- latin america
- Coverage
- Correios delivers to all 71+ million Brazilian addresses including remote Amazon towns, indigenous territories, and islands. Remote deliveries may use boats or planes in the Amazon region. International coverage spans 190+ countries via postal partnerships and EMS.
- Support hours
- Mon-Fri 8 AM-10 PM, Sat 8 AM-8 PM
- Last verified
- Apr 13, 2026
Referenced sources