Deprisa es el servicio de mensajeria express de Avianca, la aerolinea bandera de Colombia. Aprovechando la red aerea de Avianca, Deprisa ofrece envios de documentos y paquetes con tiempos de entrega rapidos dentro de Colombia y hacia destinos internacionales en America Latina. Esta guia explica como rastrear tu envio Deprisa y que hacer si hay un problema de entrega.
Track Deprisa Package
Rastrea tu envio de Deprisa (Avianca Cargo) en linea. Ingresa tu numero de guia Deprisa para ver el estado de tu entrega en Colombia y Latinoamerica.
Deprisa Tracking
Key facts about Deprisa
Deprisa is a Colombian express
Deprisa is a Colombian express courier brand operated by Avianca, one of Latin America's largest airlines.
Tracking
Tracking numbers (guias) are numeric or alphanumeric.
Deprisa leverages Avianca's air network
Deprisa leverages Avianca's air network for fast express delivery within Colombia and to international destinations.
The service is used by
The service is used by businesses and individuals needing time-critical document and parcel delivery.
Deprisa Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Orden Recibida (Order Received) | Deprisa has received the shipping order and assigned a tracking number. The parcel has not yet been collected from the sender. | Monitor the next scan event. |
| Recolección (Pickup) | A Deprisa courier has collected the parcel from the sender or the sender has dropped it off at a Deprisa office. | Monitor the next scan event. |
| Clasificación (Sorting) | The parcel is being sorted at a Deprisa facility based on destination and service type. | Monitor the next scan event. |
| En Tránsito (In Transit) | The parcel is moving through the Deprisa distribution network between operational centres. | Monitor the next scan event. |
| En Trayecto (En Route) | The parcel is en route from a transit hub to the destination city or region. | Monitor the next scan event. |
| En Reparto (Out for Delivery) | The parcel is in the hands of a Deprisa courier making final-mile deliveries to recipients on today's route. | Monitor the next scan event. |
Deprisa Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
Deprisa Colombia
DEP1234567890Alphanumeric tracking number, typically 10-14 characters combining letters and digits.
Deprisa is operated by Avianca and uses its air and ground network across Colombia and select international routes. The exact format may vary by service level (document, parcel, cargo). Find your tracking number on the shipping receipt or confirmation email.
How to Track a Deprisa Package
Follow these steps to get real-time status on any Deprisa shipment.
Rastrea tu envio en deprisa.com ingresando tu numero de guia en la seccion de rastreo. El resultado muestra el estado actual, historial de movimientos y la fecha estimada de entrega
Find your Deprisa tracking number
Locate your Deprisa tracking number on your shipping confirmation email, order receipt, or shipping label.
Go to the tracking page
Visit https://www.deprisa.com/rastreo and enter your tracking number in the search field.
Read your delivery status
Review the latest scan event to see where your Deprisa shipment is and when it is expected to arrive.
Common Deprisa Tracking Problems
Expand each issue for the cause, what to do, and when to call Deprisa directly.
Novedad (Exception) status with no further details
Cause
The broad 'Novedad' status can cover various exceptions - recipient absent, wrong address, access denied, or security restrictions at the delivery location.
What to do
Contact Deprisa at 01 8000 519393 or via email at info@deprisa.com to get the specific reason. Have your tracking number ready.
Escalate when
If the exception is not resolved within 2 business days, request the parcel be redirected to the nearest Deprisa office for self-collection.
Parcel delayed in transit
Cause
Logistical delays, weather, or high volumes on the Avianca network routes.
What to do
Monitor tracking. Contact Deprisa at 01 8000 519393 if there is no movement for more than 3 business days.
Escalate when
Request a formal investigation if stagnant for more than 5 business days.
Failed delivery because recipient was not present
Cause
The courier attended but no one was available to sign for the parcel.
What to do
Contact Deprisa promptly to reschedule delivery or redirect to the nearest office for self-collection.
Escalate when
If multiple attempts fail, the parcel will be returned to sender. Coordinate redelivery as soon as possible.
Tracking number not found
Cause
The guía may not yet be scanned into the system, especially if recently created.
What to do
Wait 24-48 hours and retry on www.deprisa.com/rastreo. Verify the number from your shipment confirmation.
Escalate when
Call Deprisa support at 01 8000 519393 if not found after 48 hours.
Deprisa Shipping Services Compared
Compare Deprisa service tiers and their typical delivery windows side by side.
Service options
Mensajeria Express Nacional
Everyday shipping Transit times vary by route
Envios Internacionales
Everyday shipping Transit times vary by route
Mensajeria de Documentos
Everyday shipping Transit times vary by route
y Envios de Paquetes.
Everyday shipping Transit times vary by route
Deprisa Delivery Times by Service
Standard
domestic
3-7 business days
Standard delivery within country
Express
domestic
1-2 business days
Priority/express service
International
international
10-30 business days
International shipping times vary
Deprisa Tracking FAQs
Answers to the most frequently asked questions about Deprisa tracking and delivery.
01 Como rastrea mi envio Deprisa?
Ingresa tu guia en deprisa.com.
02 Cuanto demora Deprisa de Bogota a Medellin?
Generalmente el mismo dia o el dia siguiente.
03 Deprisa pertenece a Avianca?
Si, Deprisa es la marca de mensajeria express de Avianca.
Get Help from Deprisa
If the latest scan still does not make sense, contact Deprisa directly with your tracking number ready.
About Deprisa
Deprisa es el servicio de mensajeria express de Avianca, fundado para aprovechar la red de rutas aereas de la aerolinea para envios rapidos de documentos y paquetes.
- Official site
- https://www.deprisa.com/
- Track packages
- https://www.deprisa.com/rastreo
- Support portal
- Open support →
- Network type
- Private Courier
- Country
- CO
- Region
- latin america
- Coverage
- Principales ciudades de Colombia e internacional va Avianca.
- Last verified
- Apr 17, 2026
Referenced sources