Haypost (Armenian Post, officially Haypost CJSC) is the national postal operator of Armenia, managing domestic and international mail and parcel services for the Armenian population. Whether you are tracking an EMS parcel sent internationally or a domestic registered mail item, this guide covers how to use Haypost's tracking system and understand your tracking number.
Track Haypost Package
Track your Haypost (Armenian Post) parcel or EMS shipment. Enter your Haypost tracking number for real-time delivery status on domestic and international mail from Armenia.
Haypost Tracking
Key facts about Haypost
Haypost is Armenia's national postal
Haypost is Armenia's national postal operator, providing domestic mail, EMS international express, and registered mail services.
EMS tracking uses UPU S10
EMS tracking uses UPU S10 format ending in AM.
Haypost operates through a network
Haypost operates through a network of post offices across Armenia and provides international mail services through UPU partnerships.
Haypost Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Acceptance | The item has been accepted and registered at the origin post office. Processing has begun. | Monitor the next scan event. |
| Send item to domestic location | The item is being routed to another domestic facility or post office within Armenia. | Monitor the next scan event. |
| Receive item at sorting centre | The item has been received at a domestic sorting centre for onward processing. | Monitor the next scan event. |
| Sent item from Sorting Centre | The item has been dispatched from the sorting centre toward the next destination. | Monitor the next scan event. |
| Processed through office of exchange | The item has been processed at an international exchange office - a key step for cross-border mail. | Monitor the next scan event. |
| Arrived at office of exchange | The item has arrived at an international postal exchange office, either at origin or destination country. | Monitor the next scan event. |
Haypost Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
Registered mail
RR123456789AMUPU S10 standard: 2 uppercase letters + 8 digits + 1 check digit + 'AM'. First letter indicates type (R = registered).
Registered small packets start with 'R', parcels with 'C', EMS with 'E'.
EMS (Express Mail Service)
EE123456789AMUPU S10 standard: 'E' + 1 uppercase letter + 8 digits + 1 check digit + 'AM'.
EMS items are trackable internationally through UPU member countries.
Parcel
CP123456789AMUPU S10 standard: 'C' + 1 uppercase letter + 8 digits + 1 check digit + 'AM'.
Standard international parcel service.
How to Track a Haypost Package
Follow these steps to get real-time status on any Haypost shipment.
Track your Haypost parcel at haypost.am by clicking on the tracking section. Enter your UPU S10 tracking number and press Search
Domestic scan events are shown; for international outbound parcels, use the same number on the destination country's postal website after departure
Find your Haypost tracking number
Locate your Haypost tracking number on your shipping confirmation email, order receipt, or shipping label.
Go to the tracking page
Visit https://www.haypost.am/en/track-trace and enter your tracking number in the search field.
Common Haypost Tracking Problems
Expand each issue for the cause, what to do, and when to call Haypost directly.
Tracking not updating for several days
Cause
The parcel may be on a long-haul transit leg (e.g., surface mail) or between scanning points, which is normal.
What to do
Allow up to 5 business days before expecting an update. If in Armenia, check with your local post office.
Escalate when
Escalate by calling Haypost at +374 10 514-514 if there are no updates after 10 business days.
Customs clearance delay
Cause
Missing commercial invoice, restricted goods, or high inspection volumes at customs.
What to do
Gather your shipping documents (commercial invoice, proof of value). Contact Haypost or your local customs office.
Escalate when
Escalate if customs has held the item for more than 10 business days.
Unsuccessful delivery - item held at post office
Cause
Recipient was not present during delivery attempt.
What to do
Bring your tracking number and valid ID to your local post office to collect within the holding period (typically 30 days).
Escalate when
Escalate if the item is not at the post office or has been held beyond the stated period.
International parcel returned to sender
Cause
Unclaimed after holding period, customs refusal, or undeliverable address.
What to do
Confirm with the sender that the return was initiated. Allow additional transit time for the return journey.
Escalate when
Escalate if the item is not returned to sender within 60 days of the return notice.
Haypost Shipping Services Compared
Compare Haypost service tiers and their typical delivery windows side by side.
Service options
Domestic mail
Everyday shipping Transit times vary by route
EMS International
Cross-border shipments Customs and route variability
Registered Mail
Everyday shipping Transit times vary by route
Parcel Post
Everyday shipping Transit times vary by route
Money Orders
Everyday shipping Transit times vary by route
Haypost Delivery Times by Service
Domestic EMS
1-3 business days
1-3 business days
EMS to Russia/Europe
7-14 business days
7-14 business days
EMS to USA
10-21 business days
10-21 business days
Haypost Tracking FAQs
Answers to the most frequently asked questions about Haypost tracking and delivery.
01 How do I track my Haypost EMS parcel?
Go to haypost.am, enter your UPU S10 tracking number (e.g., EE123456785AM), and press Search.
02 Why no tracking updates after departure from Armenia?
Track on the destination country's postal website using the same number.
03 How long does Haypost EMS take to Europe?
Typically 7-14 business days.
Get Help from Haypost
If the latest scan still does not make sense, contact Haypost directly with your tracking number ready.
About Haypost
Haypost traces its roots to the Armenian postal service established in the early Soviet period. Following Armenian independence in 1991, Haypost was restructured as a national postal company. It is a member of the Universal Postal Union and the Asian-Pacific Postal Union.
- Official site
- https://www.haypost.am
- Track packages
- https://www.haypost.am/en/track-trace
- Support portal
- Open support →
- Network type
- National Post
- Country
- AM
- Region
- europe
- Coverage
- All Armenian regions including Yerevan. International via UPU to over 100 countries.
- Last verified
- Apr 24, 2026
Referenced sources