Korea Post (우정사업본부) is the postal service operated by the Ministry of Science and ICT of South Korea. Established in its modern form in 1884, Korea Post operates 3,600+ post offices and delivers mail and parcels to all 51 million South Koreans. Korea Post EMS is highly regarded internationally for its speed and reliability, particularly for K-beauty, K-pop merchandise, and other Korean e-commerce exports. Track at epost.go.kr or call 1588-1300.
Track South Korea Post Package
Track Korea Post EMS and registered mail from South Korea. Get real-time delivery status for international and domestic Korea Post shipments.
South Korea Post Tracking
Key facts about South Korea Post
Korea Post EMS tracking
Korea Post EMS tracking uses UPU S10 format ending in 'KR' (e.g., EE123456789KR).
Korea Post EMS is
Korea Post EMS is one of the fastest postal services, delivering to 100+ countries in 2-5 days.
k-Packet is Korea Post's
k-Packet is Korea Post's low-cost tracked international service for e-commerce packages.
Korea Post delivers Monday-Saturday;
Korea Post delivers Monday-Saturday; no standard Sunday delivery.
South Korea Post Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Preparing to apply | The retailer has requested a shipping label but Korea Post has not yet received or scanned the item. | Monitor the next scan event. |
| Receipt | Korea Post has physically received the package at the origin post office and it is registered in the system. | Monitor the next scan event. |
| Preparation for shipment | The package is being prepared and consolidated for shipment to the international gateway. | Monitor the next scan event. |
| Airline acquisition | The package has been registered with and handed to an airline for international transport. | Monitor the next scan event. |
| Aircraft departure | The international shipment has departed from the Korean airport and is in transit to the destination country. | Monitor the next scan event. |
| Transport company handover | The package has been transferred to a transport or logistics company for further transit. | Monitor the next scan event. |
South Korea Post Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
character alphanumeric
E + 1 letter + 9 digits + 2-letter country code
E prefix for EMS. Country code at end (KR for Korea). Trackable in destination country.
Korea Post domestic parcel
650220113772013-digit numeric
Domestic packages use a 13-digit numeric-only format.
character
R + 1 letter + 9 digits + KR
R prefix for registered mail. Trackable via UPU network.
How to Track a South Korea Post Package
Follow these steps to get real-time status on any South Korea Post shipment.
Get your Korea Post tracking number from the post office receipt or the seller's order page
Open https://service.epost.go.kr/trace.RetrieveEmsRigiTraceList.comm for EMS/international
Go to https://service.epost.go.kr/trace.RetrieveEmsRigiTraceList.comm for EMS/international.
Enter the tracking number
View the delivery status and scan history in English or Korean
For international items, also track on the destination country's postal service website
Common South Korea Post Tracking Problems
Expand each issue for the cause, what to do, and when to call South Korea Post directly.
Delayed delivery due to customs or public holidays
Cause
International shipments through Korea Post are subject to customs clearance delays in the destination country. Korean public holidays can also delay initial processing.
What to do
Allow additional time during Korean national holidays (Lunar New Year, Chuseok) and peak seasons. Monitor tracking for customs status.
Escalate when
If no movement for more than 20 business days, contact Korea Post customer service at epost.go.kr.
Tracking stops after 'Aircraft departure'
Cause
No scans occur during international flight. Destination country's postal operator controls subsequent updates.
What to do
Use the same tracking number on the destination country's national postal service website. Allow 7-14 days for the destination country scan to appear.
Escalate when
If no update in the destination country within 30 days of departure, contact Korea Post to open an international inquiry.
Non-delivery due to incorrect address
Cause
Korea Post and partner postal operators cannot complete delivery if the address is incomplete or inaccurate.
What to do
Contact the local postal operator (or Korea Post for domestic) immediately with the corrected address. Address changes after dispatch may not always be possible.
Escalate when
If the package is being returned, contact the original sender to reshipment with a corrected address.
Official Korea Post website slow or unresponsive during peak periods
Cause
The epost.go.kr site experiences slowdowns during major holidays and high-volume periods.
What to do
Use a third-party tracker such as 17TRACK or TrackingMore as an alternative during downtime.
Escalate when
If tracking is unavailable for more than 24 hours, try again or contact Korea Post by phone.
South Korea Post Shipping Services Compared
Compare South Korea Post service tiers and their typical delivery windows side by side.
Service options
EMS (Express Mail Service)
International express to 100+ countries (2-5 days)
Everyday shipping Transit times vary by route
k-Packet
Economy tracked international parcel service for e-commerce
Everyday shipping 7-14 days
International Registered Mail
Tracked letters and small parcels internationally
Cross-border shipments Customs and route variability
International Airmail
Standard international letters
Cross-border shipments Customs and route variability
Domestic Express
Next-day domestic parcel service
Everyday shipping Transit times vary by route
South Korea Post Delivery Times by Service
EMS to USA
2-4 business days
2-4 business days
EMS to Japan
1-2 business days
1-2 business days
EMS to Europe
3-6 business days
3-6 business days
EMS to Australia
3-6 business days
3-6 business days
k-Packet
7-14 business days
7-14 business days to major destinations
International Registered Airmail
Varies by route
10-20+ business days
South Korea Post Tracking FAQs
Answers to the most frequently asked questions about South Korea Post tracking and delivery.
01 How do I track a Korea Post EMS shipment?
Go to service.epost.go.kr/trace.RetrieveEmsRigiTraceList.comm and enter the 13-character tracking number (e.g., EE123456789KR).
02 What is the Korea Post tracking number format?
Korea Post uses UPU S10 format: 2 letters + 8 digits + check digit + 'KR' (e.g., EE123456789KR for EMS, LP123456789KR for k-Packet).
03 How long does Korea Post EMS take to reach the USA?
Korea Post EMS typically delivers to the USA in 2-4 business days, depending on the destination region and customs clearance time.
04 What is k-Packet?
k-Packet is Korea Post's low-cost tracked international parcel service for e-commerce packages (typically under 2 kg), offering better tracking than unregistered airmail.
05 Why is my Korea Post tracking not updating after 'Dispatched'?
Once the item leaves Korea, tracking updates depend on the destination country's postal service. Check the destination postal website for continued updates.
06 How long does k-Packet take to deliver?
k-Packet typically delivers in 7-14 business days to major countries, but can take longer depending on destination and customs.
Get Help from South Korea Post
If the latest scan still does not make sense, contact South Korea Post directly with your tracking number ready.
Support hours: Mon-Fri 9 AM-6 PM KST
About South Korea Post
Korea Post traces its history to the Postal Administration established in 1884 during the Joseon Dynasty. After the Korean War, the postal service was rebuilt and modernised. Korea Post was reorganised under the Ministry of Information and Communication in 1994 and has since expanded into express delivery and financial services. Korea Post operates 3,600+ post offices and handles 7+ billion postal items annually. Korea Post Savings and Korea Post Insurance are also significant financial product lines.
- Official site
- http://www.epost.go.kr/
- Support portal
- Open support →
- Network type
- National Post
- Country
- KR
- Region
- asia
- Coverage
- Korea Post delivers to all South Korean addresses. International EMS covers 100+ countries, registered airmail covers 190+ countries, and k-Packet is available to select countries.
- Support hours
- Mon-Fri 9 AM-6 PM KST
- Last verified
- May 6, 2026
Referenced sources