Track Olva Courier Package

Rastrea tu envio de Olva Courier Peru. Ingresa tu numero de seguimiento Olva para ver el estado de entrega en tiempo real en Peru.

Olva Courier Tracking

Olva Courier es uno de los principales servicios de courier del Peru, ofreciendo entrega express de paquetes y documentos en todo el territorio nacional. Con presencia en las 25 regiones del Peru, Olva es la opcion preferida de empresas de comercio electronico, laboratorios, entidades financieras y remitentes individuales que necesitan envios confiables y rastreables. Esta guia explica como rastrear tu envio Olva y que hacer ante problemas de entrega.

Key facts about Olva Courier

Olva Courier is one of

Olva Courier is one of Peru's leading domestic courier companies, providing express parcel delivery across all 25 Peruvian departments.

Tracking

Tracking numbers (codigos) are numeric.

Olva is used by Peruvian

Olva is used by Peruvian e-commerce platforms, businesses, and individuals for reliable domestic delivery.

The company competes with Serpost

The company competes with Serpost and private couriers for the Peruvian market.

Olva Courier Tracking Statuses Explained

Use the last visible scan to decide whether to wait, track more closely, or escalate.

Status	What it means	What to do next
Recibido en Agencia	The parcel has been received and registered at an Olva Courier agency or office.	Monitor the next scan event.
En Tránsito	The parcel is in transit between Olva Courier facilities, moving toward the destination city or district.	Monitor the next scan event.
En Reparto	The parcel is with the Olva delivery courier and is being distributed in the destination zone today.	Monitor the next scan event.
Entregado	The parcel has been successfully delivered to the recipient.	Monitor the next scan event.
Intento de Entrega Fallido	A delivery attempt was made but could not be completed (e.g., recipient not present, address not found).	Contact Olva at (01) 714 0909 or use the app to arrange redelivery. You have 15 business days to coordinate redelivery or pickup.
Retenido en Agencia	The parcel is held at an Olva agency after a failed delivery attempt. The recipient must collect it within 15 business days.	Go to the specified Olva agency with your tracking number and ID before the 15-day deadline.

Can't find your status? Use the full status decoder to translate unclear carrier scan events.

Olva Courier Tracking Number Formats

Identify your tracking number type before entering it into the search box above.

digit numeric, always beginning with the 2-digit year of issue, followed by 6 digits. Format

YY-NNNNNN

Tracking can be done by N° de Tracking, N° de Orden de Servicio, Guía de Cliente (company code + internal number), or by Factura/Boleta (invoice number + series). The year is required when querying on the tracking portal.

How to Track a Olva Courier Package

Follow these steps to get real-time status on any Olva Courier shipment.

Rastrea tu envio en olvacourier.com.pe ingresando tu codigo de seguimiento en la seccion de rastreo. La pagina muestra el estado actual, historial de escaneos con fechas y ubicaciones, y la fecha estimada de entrega
Find your Olva Courier tracking number
Locate your Olva Courier tracking number on your shipping confirmation email, order receipt, or shipping label.
Go to the tracking page
Visit https://tracking.olvaexpress.pe/ and enter your tracking number in the search field.
Read your delivery status
Review the latest scan event to see where your Olva Courier shipment is and when it is expected to arrive.

Common Olva Courier Tracking Problems

Expand each issue for the cause, what to do, and when to call Olva Courier directly.

Failed delivery - package held at agency

Cause

Recipient was not present, address was not found, or access was not possible at the delivery address.

What to do

Call Olva at (01) 714 0909 or use the Olva Courier app to coordinate redelivery or confirm pickup at the agency. You have 15 business days to act.

Escalate when

After 15 business days, the parcel is returned to the sender and the holding period expires. Escalate to the merchant for re-shipment.

Package returned to sender (devuelto)

Cause

Recipient did not collect during the 15-business-day holding period, or repeated delivery failures.

What to do

Contact the merchant or sender to arrange re-shipment. Confirm your delivery address and contact phone number for the new shipment.

Escalate when

Escalate to the sender immediately upon return notification. Per Resolution 572-2008-MTC/03, unreclaimed parcels may be destroyed.

Tracking number not updating

Cause

New shipments can take up to 24 hours for tracking to become active after processing.

What to do

Wait 24 hours after shipping confirmation. Track on tracking.olvaexpress.pe with both the tracking number and issue year.

Escalate when

Escalate by calling (01) 714 0909 if tracking is still inactive after 48 hours.

Parcel damaged in transit

Cause

Inadequate packaging or handling during transport between Olva facilities.

What to do

File a claim with Olva as soon as possible. Items under S/100 are eligible for automatic indemnification; higher-value items require prior declared value or insurance. Allow up to 30 business days for compensation.

Escalate when