ShipGlobal is an international shipping platform and logistics provider helping e-commerce businesses and individuals send parcels across borders. By aggregating multiple carrier networks, ShipGlobal provides competitive rates and consolidated tracking for international shipments. This guide covers how to track your ShipGlobal shipment and understand delivery timescales.
Track ShipGlobal Package
Track your ShipGlobal shipment online. Enter your ShipGlobal tracking number for real-time delivery status on international e-commerce shipments.
ShipGlobal Tracking
Key facts about ShipGlobal
ShipGlobal is an international shipping
ShipGlobal is an international shipping and logistics platform that provides cross-border parcel delivery services for e-commerce businesses and individuals.
The platform aggregates multiple carrier
The platform aggregates multiple carrier services and offers tracking across international shipments.
ShipGlobal is used by businesses
ShipGlobal is used by businesses needing affordable international shipping with consolidated tracking.
ShipGlobal Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Shipment Booked | The shipment has been booked on the ShipGlobal platform and an AWB has been generated; pickup is pending. | Monitor the next scan event. |
| Picked Up | The parcel has been collected by ShipGlobal from the sender's location. | Monitor the next scan event. |
| In Transit | The shipment is moving through the carrier network. This covers movement between sorting facilities, international flight legs, and movement within the destination country. | Monitor the next scan event. |
| Departed Origin | The shipment has left India (or the origin country) and is en route internationally. | Monitor the next scan event. |
| Arrived at Hub | The parcel has arrived at an intermediate transit hub for sorting and forwarding. | Monitor the next scan event. |
| Customs Clearance in Progress | The shipment is undergoing import customs inspection at the destination country. | If customs requests additional documents or duty payment, contact your customs broker or ShipGlobal support. |
ShipGlobal Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
ShipGlobal (all international services)
SG1234567890INAWB number - alphanumeric, length varies by underlying carrier partner (UPS, DHL, FedEx, etc.). ShipGlobal assigns its own reference number for dashboard tracking.
ShipGlobal is an aggregator platform. The tracking number provided may resolve on the partner carrier's site (e.g., DHL, UPS, FedEx, Aramex) as well as ShipGlobal's own portal.
How to Track a ShipGlobal Package
Follow these steps to get real-time status on any ShipGlobal shipment.
Track your ShipGlobal shipment on the ShipGlobal website by entering your tracking number. ShipGlobal provides consolidated tracking showing updates from multiple carrier legs
Find your ShipGlobal tracking number
Locate your ShipGlobal tracking number on your shipping confirmation email, order receipt, or shipping label.
Go to the tracking page
Visit https://www.shipglobal.in/tracking and enter your tracking number in the search field.
Read your delivery status
Review the latest scan event to see where your ShipGlobal shipment is and when it is expected to arrive.
Common ShipGlobal Tracking Problems
Expand each issue for the cause, what to do, and when to call ShipGlobal directly.
Shipment delayed at customs
Cause
Incomplete or incorrect customs documentation, underdeclared value, or restricted items.
What to do
Log into the ShipGlobal dashboard to check if any document upload is required. Contact ShipGlobal support with your AWB number.
Escalate when
Escalate if customs hold exceeds 5 business days with no resolution.
Tracking not updating (in transit)
Cause
Long-haul air legs or scanning gaps between hubs. Normal for international shipments.
What to do
Wait 48-72 hours for the next scan. Check both the ShipGlobal portal and the underlying carrier's tracking page.
Escalate when
Escalate after 7 days without any update for air shipments, or 14 days for economy services.
Shipment returned to sender
Cause
Failed delivery attempts, wrong address, or import restrictions at destination.
What to do
Contact ShipGlobal support immediately. Confirm the correct delivery address and arrange re-shipment once the parcel is back.
Escalate when
Escalate if the return is not confirmed within 5 business days of the return initiation.
Unexpected duties or taxes charged
Cause
Import duties vary by destination country and declared value. ShipGlobal may not pre-pay duties.
What to do
Check the destination country's import threshold. Pay any outstanding duties to the local customs authority to release the shipment.
Escalate when
Escalate to ShipGlobal if duties appear erroneous or double-charged.
ShipGlobal Shipping Services Compared
Compare ShipGlobal service tiers and their typical delivery windows side by side.
Service options
International parcel delivery
Cross-border shipments Customs and route variability
carrier aggregation
Everyday shipping Transit times vary by route
tracking consolidation
Everyday shipping Transit times vary by route
customs handling
Everyday shipping Transit times vary by route
e-commerce platform integration.
Everyday shipping Transit times vary by route
ShipGlobal Delivery Times by Service
Standard
domestic
3-7 business days
Standard delivery
Express
domestic
1-3 business days
Express delivery
International
international
5-15 business days
Cross-border delivery
ShipGlobal Tracking FAQs
Answers to the most frequently asked questions about ShipGlobal tracking and delivery.
01 How do I track my ShipGlobal shipment?
Enter your tracking number on the ShipGlobal website for consolidated tracking.
02 How long does ShipGlobal take?
7-30 business days for international, depending on destination and carrier.
03 Why is my ShipGlobal tracking not updating?
Tracking may pause between carrier handoffs. Wait 20 business days before contacting support.
Get Help from ShipGlobal
If the latest scan still does not make sense, contact ShipGlobal directly with your tracking number ready.
About ShipGlobal
ShipGlobal is an international logistics platform providing cross-border shipping solutions for e-commerce businesses, leveraging multiple carrier networks for optimal routing and pricing.
- Official site
- https://www.shipglobal.in
- Track packages
- https://www.shipglobal.in/tracking
- Support portal
- Open support →
- Network type
- Private Courier
- Country
- US
- Region
- global
- Coverage
- Global destinations across North America, Europe, Asia, and Oceania.
- Last verified
- Apr 15, 2026
Referenced sources