Singapore Post (SingPost) is Singapore's primary provider of postal services, established in 1992 following the corporatisation of the Singapore Postal Service. As one of Asia's leading eCommerce logistics providers, SingPost serves residential addresses and businesses island-wide and operates international logistics services across Asia-Pacific and beyond. SingPost's network of post offices, POPStations, and SAM kiosks makes postal services accessible across Singapore. Track at singpost.com or call 1605.
Track Singapore Post Package
Track SingPost parcels and registered mail in Singapore and worldwide. Get delivery status for SpeedPost, ezy2ship, and international SingPost shipments.
Singapore Post Tracking
Key facts about Singapore Post
SingPost tracking
SingPost tracking numbers use UPU S10 format ending in 'SG' (e.g., RR123456785SG).
SpeedPost is SingPost's express
SpeedPost is SingPost's express domestic and international courier service.
SingPost delivers Monday-Saturday; no
SingPost delivers Monday-Saturday; no Sunday delivery for standard services.
POPStation (parcel lockers) and
POPStation (parcel lockers) and Pick-up points allow 24/7 package collection.
Singapore Post Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Item received at post office | The sender has posted the package at a Singapore Post post office and it has been scanned in. | Monitor the next scan event. |
| Item received at SingPost mail processing centre | The package has been delivered to and scanned at a SingPost processing facility. | Monitor the next scan event. |
| Further processing in progress | Package details are being prepared and the item is being processed for its next stage. | Monitor the next scan event. |
| Despatched to overseas | The package has departed Singapore and is in transit to the destination country. | Monitor the next scan event. |
| Arrival at processing centre | The package has arrived at a SingPost processing facility in Singapore (for inbound items). | Monitor the next scan event. |
| Arrival at destination post | The package has been received at the destination country's postal facility. | Monitor the next scan event. |
Singapore Post Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
character alphanumeric
2 uppercase letters + 9 digits + 'SG'
UPU S10 format. Common service prefixes: LB (Registered), RB (Registered), RF (Speedpost), RW (Tracked). The 'SG' suffix identifies Singapore.
How to Track a Singapore Post Package
Follow these steps to get real-time status on any Singapore Post shipment.
Find the tracking number on your receipt, shipping label, or confirmation email
Open https://www.singpost.com/track-items
Go to https://www.singpost.com/track-items.
Enter the tracking number (you can enter multiple)
View real-time delivery status and scan events
Download the SingPost app (iOS/Android) for push notifications and delivery management
Common Singapore Post Tracking Problems
Expand each issue for the cause, what to do, and when to call Singapore Post directly.
No tracking available for Basic Mail items
Cause
Singapore Post's Basic Mail service does not include tracking. Only Registered Mail, Speedpost, and parcel services are tracked.
What to do
Confirm with the sender which service was used. Request tracked service for future shipments.
Escalate when
No escalation path; Basic Mail is untracked by design.
Tracking website slow during peak periods
Cause
High parcel volumes during holidays and major sales events can slow or temporarily take down the SingPost tracking portal.
What to do
Try again later or use a third-party tracking tool as an alternative.
Escalate when
Check SingPost's social media for system status announcements.
No tracking update after despatch to overseas
Cause
Once SingPost hands the package to the destination country's carrier, tracking updates depend on that carrier's scanning practices.
What to do
Use the same SG tracking number on the destination country's postal tracker.
Escalate when
For Speedpost items, contact SingPost if no update within 15 business days of despatch.
Package held by customs internationally
Cause
Missing customs declaration, duties assessment, or prohibited items flagged during inspection.
What to do
Watch for a customs notice from the destination country. Provide any requested documentation and pay duties promptly.
Escalate when
If held more than 10 business days without a notice, contact SingPost and the destination country's customs.
Singapore Post Shipping Services Compared
Compare Singapore Post service tiers and their typical delivery windows side by side.
Service options
SpeedPost Domestic
Next-day tracked courier within Singapore
Everyday shipping 1 day
SpeedPost International
Express international delivery (EMS) to 120+ countries
Cross-border shipments 3-7 days
Registered Ordinary Mail
Tracked letter with signature
Everyday shipping 3-5 days
ezy2ship
Online-booked parcel service for individuals
Everyday shipping Transit times vary by route
Business Parcel
Volume parcel solutions for e-commerce businesses
Everyday shipping Transit times vary by route
Singapore Post Delivery Times by Service
SpeedPost Domestic
1 business day
Next business day in Singapore
SpeedPost International (EMS)
3-7 business days
3-7 business days to major destinations
Registered Ordinary Mail
domestic
3-5 business days
3-5 business days within Singapore
International Parcel Post
5-14 business days
5-14 business days (varies by destination)
Airmail Letter
international
5-12 business days
5-12 business days internationally
Surface Mail
international
Varies by route
6-12 weeks internationally
Singapore Post Tracking FAQs
Answers to the most frequently asked questions about Singapore Post tracking and delivery.
01 How do I track a SingPost parcel?
Go to singpost.com/track-items and enter your tracking number (UPU S10 format ending in SG for international items, or alphanumeric for domestic SpeedPost).
02 What is POPStation?
POPStation is SingPost's automated parcel locker network with 240+ locations across Singapore. You receive a PIN code by SMS or email to collect your parcel 24/7.
03 How long does SpeedPost domestic take in Singapore?
SpeedPost delivers within Singapore the next business day.
04 What does 'Transferred to Overseas Postal Admin' mean?
It means your parcel has left Singapore and has been handed to the destination country's postal service for final delivery.
05 How do I collect a SingPost parcel from a post office?
Bring the delivery advice card and your NRIC or passport to the post office shown on the card. Items are held for 2 weeks.
06 Does SingPost deliver on Saturdays?
Yes, SingPost delivers on Saturdays. There is no standard Sunday delivery.
Get Help from Singapore Post
If the latest scan still does not make sense, contact Singapore Post directly with your tracking number ready.
Support hours: Mon-Fri 8 AM-9 PM, Sat 8 AM-5 PM
About Singapore Post
Singapore Post was established in 1992 as a government-linked company and listed on the Singapore Exchange in 2003. SingPost has grown from a letter delivery company into an integrated logistics provider, offering eCommerce fulfilment, warehousing, and last-mile delivery across Asia-Pacific. Key subsidiaries include Quantium Solutions (e-commerce logistics) and Famous Holdings. SingPost partnered with Alibaba Group (Lazada) for regional logistics growth. The iconic red Singapore Postbox and traditional 'pak cik postman' remain cultural fixtures.
- Official site
- http://www.singpost.com/
- Track packages
- https://www.singpost.com/track-items
- Support portal
- Open support →
- Network type
- National Post
- Country
- SG
- Region
- asia
- Coverage
- SingPost delivers to all Singapore addresses 6 days a week. International coverage spans 220+ countries via postal partnerships and SpeedPost EMS. SingPost's POPStation network includes 240+ locations across Singapore.
- Support hours
- Mon-Fri 8 AM-9 PM, Sat 8 AM-5 PM
- Last verified
- Apr 6, 2026
Referenced sources