Swiship is a last-mile logistics carrier closely associated with Amazon's delivery operations in Europe, particularly Germany and Austria. When your Amazon order is fulfilled by Swiship, tracking updates appear in your Amazon order page and the Swiship tracking portal. This guide explains how to track a Swiship parcel and what to do if delivery is delayed.
Track Amazon Swiship US Package
Track your Swiship parcel. Enter your Swiship tracking number for real-time delivery status on Amazon and e-commerce last-mile shipments.
Amazon Swiship US Tracking
Key facts about Amazon Swiship US
Swiship is Amazon's last-mile delivery
Swiship is Amazon's last-mile delivery network operator, handling parcels in select European markets on behalf of Amazon Logistics.
Tracking
Tracking numbers are alphanumeric and typically provided through Amazon's order tracking system.
Swiship delivers Amazon packages in
Swiship delivers Amazon packages in Germany, Austria, and other European markets where Amazon has contracted last-mile operations.
Amazon Swiship US Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Pickup Scheduled | Amazon has scheduled a pickup with the carrier. The parcel has not yet been physically collected. | Monitor the next scan event. |
| In Transit to Carrier | The parcel has departed from the seller or Amazon facility and is en route to the carrier hub. | Monitor the next scan event. |
| At Amazon Facility | The package has arrived at an Amazon fulfillment or sortation center. | Monitor the next scan event. |
| Carrier Pickup Complete | The carrier (Swiship/Amazon Logistics) has collected the package from the Amazon facility. | Monitor the next scan event. |
| Left Amazon Facility | The package has left an Amazon facility and is on its way to the next processing point or the delivery address. | Monitor the next scan event. |
| At Carrier Facility | The package has arrived at the carrier's local depot or sortation facility for processing. | Monitor the next scan event. |
Amazon Swiship US Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
Amazon Swiship US
TBA123456789012Starts with 'TBA' followed by 12 digits. Total length 15 characters.
TBA = Tracking By Amazon. US domestic fulfillment shipments.
Amazon Swiship Canada
TBC123456789012Starts with 'TBC' followed by digits.
Canadian Amazon fulfillment shipments.
Amazon Swiship Mexico
TBM123456789012Starts with 'TBM' followed by digits.
Mexico Amazon fulfillment shipments.
How to Track a Amazon Swiship US Package
Follow these steps to get real-time status on any Amazon Swiship US shipment.
Track your Swiship parcel at swiship.com by clicking 'Track your package' and entering your tracking number. Alternatively, tracking is available through the Amazon order tracking page, which shows Swiship updates within the standard Amazon interface
On the day of delivery, Swiship sends an email or notification with an estimated delivery window
Find your Amazon Swiship US tracking number
Locate your Amazon Swiship US tracking number on your shipping confirmation email, order receipt, or shipping label.
Go to the tracking page
Visit https://www.swiship.com/track and enter your tracking number in the search field.
Common Amazon Swiship US Tracking Problems
Expand each issue for the cause, what to do, and when to call Amazon Swiship US directly.
Incorrect or invalid tracking number
Cause
Wrong number entered, or the shipment has not yet been picked up and registered in the system.
What to do
Copy the tracking number directly from your Amazon order confirmation email. Ensure it starts with TBA/TBC/TBM.
Escalate when
If not found after 48 hours of the shipping confirmation, contact Amazon customer service.
Delayed tracking updates
Cause
Tracking information may not update immediately after dispatch. System syncs can lag by 12-24 hours.
What to do
Wait 24-48 hours for the tracking page to show detailed movement updates.
Escalate when
If no update after 48 hours and the estimated delivery date has passed, contact Amazon.
Package marked as delivered but not received
Cause
Parcel may have been left in a secure location (mailbox, porch, with neighbor) without a knock.
What to do
Check your mailbox, front porch, garage, with neighbors, and any secure delivery locations. Check the delivery photo if provided by Amazon.
Escalate when
If still not found after 36 hours, report a non-delivery to Amazon for investigation.
Delivery issue - incomplete address
Cause
The delivery address in the order is missing apartment number, floor, or other details that prevent successful delivery.
What to do
Contact Amazon customer service to update the address or arrange a redelivery.
Escalate when
If address cannot be corrected, Amazon may reroute the package or issue a refund.
Amazon Swiship US Shipping Services Compared
Compare Amazon Swiship US service tiers and their typical delivery windows side by side.
Service options
Last-mile parcel delivery for Amazon orders in Europe
Everyday shipping Transit times vary by route
primarily in Germany and Austria. Delivery services include residential home del
Residential shipments Slower than air options
safe place delivery
Everyday shipping Transit times vary by route
and delivery to Amazon Locker or pickup points.
Everyday shipping Transit times vary by route
Amazon Swiship US Delivery Times by Service
Standard
domestic
3-7 business days
Estimated standard delivery window
Express
domestic
1-3 business days
Expedited shipping option
International
international
7-21 business days
Varies by destination
Amazon Swiship US Tracking FAQs
Answers to the most frequently asked questions about Amazon Swiship US tracking and delivery.
01 How do I track my Swiship parcel?
Track at swiship.com with your tracking number, or via your Amazon order tracking page.
02 My Swiship parcel shows 'Delivered' but I did not receive it. What should I do?
Contact Amazon Customer Service for a resolution - they manage the relationship with Swiship on your behalf.
03 Is Swiship part of Amazon?
Swiship is an independent carrier that works as a last-mile delivery partner for Amazon in Germany and Austria.
04 Does Swiship deliver on weekends?
Yes, Swiship delivers on Saturdays and may deliver on Sundays in select areas.
Get Help from Amazon Swiship US
If the latest scan still does not make sense, contact Amazon Swiship US directly with your tracking number ready.
About Amazon Swiship US
Swiship was established as part of the growing ecosystem of Amazon Logistics carrier partners in Europe. As Amazon expanded its own delivery network (AMZL) while also contracting third-party carriers, Swiship emerged as a notable last-mile partner in Germany and Austria. The company operates a fleet of delivery vehicles and integrates directly with Amazon's logistics management system.
- Official site
- https://www.swiship.com
- Track packages
- https://www.swiship.com/track
- Support portal
- Open support →
- Network type
- Marketplace
- Country
- US
- Region
- europe
- Coverage
- Swiship operates primarily in Germany and Austria as an Amazon Logistics partner.
- Last verified
- Apr 14, 2026
Referenced sources