Swiss Post (Die Schweizerische Post AG) is Switzerland's national postal operator, established as a state-owned corporation in 1998. Operating 3,700+ postal outlets across one of Europe's most densely served postal networks, Swiss Post delivers to 4 million addresses with an unmatched punctuality record. Swiss Post is the exclusive provider of letters, newspapers, and postal financial services across Switzerland and Liechtenstein. Track at post.ch or call 0848 888 888.
Track Swiss Post Package
Track Swiss Post parcels and letters in Switzerland. Get real-time status for A-Post, B-Post, Priority, and international Swiss Post shipments.
Swiss Post Tracking
Key facts about Swiss Post
Swiss Post tracking uses
Swiss Post tracking uses UPU S10 format ending in 'CH' (e.g., RA123456789CH).
Swiss Post is renowned
Swiss Post is renowned for punctuality and reliability, with a 97%+ on-time delivery rate.
Priority (A-Post) delivers next
Priority (A-Post) delivers next working day within Switzerland.
Swiss Post delivers Monday-Saturday;
Swiss Post delivers Monday-Saturday; no standard Sunday delivery.
Swiss Post Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Registration of consignment | The sender has generated a tracking number and transferred the shipping data electronically to Swiss Post. The item has not yet been physically handed over. | Monitor the next scan event. |
| Consignment collected from customer | Swiss Post has collected the package directly from the customer's premises. | Monitor the next scan event. |
| Consignment has been sorted and forwarded | The package has been processed and sorted at a Swiss Post sorting centre and forwarded for further routing. | Monitor the next scan event. |
| Consignment has been sorted for delivery | The package has been sorted at the local delivery centre and is prepared for the next delivery round. | Monitor the next scan event. |
| Arrived at collection/delivery point | The package is ready for collection at a post office or postal agency, or has been prepared for bulk delivery. | If you received a collection notice, bring it and valid ID to the post office. |
| Delivery attempt | Swiss Post attempted delivery but was unable to complete it. | A collection notice will have been left. Use it to arrange redelivery or collect at the post office. |
Swiss Post Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
Swiss Post domestic parcel
99601518291409408918-digit numeric
Standard format for domestic Swiss Post parcels. All digits, no letters.
character alphanumeric
2 uppercase letters + 9 digits + 'CH'
UPU S10 format. Common prefixes: RR (Registered), CP (Parcel), EE (EMS). The 'CH' suffix identifies Switzerland.
How to Track a Swiss Post Package
Follow these steps to get real-time status on any Swiss Post shipment.
Find the tracking reference on your Swiss Post receipt, label, or confirmation email
Open https://www.post.ch/en/tracking (English available)
Go to https://www.post.ch/en/tracking (English available).
Enter the tracking reference
View real-time status and delivery information
Download the Post app or enable SMS/email notifications for delivery alerts
Common Swiss Post Tracking Problems
Expand each issue for the cause, what to do, and when to call Swiss Post directly.
No tracking events after label generation
Cause
Swiss Post registers the label data electronically but the item has not yet been physically collected or handed over.
What to do
Wait until the item is physically handed to Swiss Post and scanned. Allow up to 24 hours for the first scan event to appear.
Escalate when
If no scan appears 2 business days after confirmed handover, contact Swiss Post.
Delivery failed due to recipient absence
Cause
The recipient was not available to receive the package and no safe drop was possible.
What to do
A collection notice will be left at the address. Collect the package at the nominated post office within the specified period, or use the Swiss Post app to arrange redelivery.
Escalate when
Unclaimed packages are held for 7 days then returned to sender. Act promptly.
Package delayed in customs
Cause
International packages may require documentation, duties or VAT payment, or physical inspection.
What to do
Swiss Post will send a customs notice (physical or electronic). Pay any assessed duties/VAT to release the package.
Escalate when
If customs holds the package more than 10 business days without a notice, contact Swiss Post customer service.
Incorrect address causing failed delivery
Cause
The address on the label has an error (wrong postal code, missing apartment number, etc.).
What to do
Contact Swiss Post with the correct address. Address corrections are possible for undelivered items.
Escalate when
If the package has already been returned to sender, the sender must reship with the corrected address.
Swiss Post Shipping Services Compared
Compare Swiss Post service tiers and their typical delivery windows side by side.
Service options
Priority (A-Post)
Next working day delivery within Switzerland
Urgent deliveries Higher shipping cost
Economy (B-Post)
2-3 working day delivery within Switzerland
Everyday shipping Transit times vary by route
PostPac Priority
Tracked domestic parcel, next day
Urgent deliveries Higher shipping cost
PostPac Economy
Tracked domestic parcel, 2-3 days
Everyday shipping Transit times vary by route
International Priority
2-4 days to EU/Liechtenstein
Urgent deliveries 2-4 days
Swiss Post Delivery Times by Service
Priority (A-Post)
domestic
Varies by route
Next working day within Switzerland
Economy (B-Post)
Varies by route
2-3 working days
PostPac Priority
Varies by route
Next working day
PostPac Economy
Varies by route
2-3 working days
International Priority
international
2-4 business days
2-4 days (EU), 4-10 days (global)
EMS
2-5 business days
2-5 business days
Swiss Post Tracking FAQs
Answers to the most frequently asked questions about Swiss Post tracking and delivery.
01 How do I track a Swiss Post parcel?
Go to post.ch/en/tracking and enter your tracking number. English, German, French, and Italian interfaces are available.
02 What is the Swiss Post tracking number format?
For registered and international items, Swiss Post uses UPU S10 format (e.g., RA123456789CH). Domestic parcel barcodes are 18-digit numeric codes.
03 How long does Swiss Post Priority (A-Post) take?
Priority mail (A-Post) delivers the next working day within Switzerland. It is the standard fast service for letters and small parcels.
04 What is MyPost24?
MyPost24 is Swiss Post's self-service parcel terminal network. You can pick up and send parcels 24/7 at hundreds of MyPost24 locations across Switzerland.
05 What happens if I miss a Swiss Post delivery?
Swiss Post leaves a delivery notice (Avis). Collect the item at the Post Office listed on the notice within 7 days (extendable to 14 days), with the notice and ID.
06 Does Switzerland have customs on imports?
Yes. Switzerland is not in the EU customs union. Imports may be subject to Swiss VAT (8.1%) and customs duties. Items above CHF 62 declared as gifts may be subject to VAT.
Get Help from Swiss Post
If the latest scan still does not make sense, contact Swiss Post directly with your tracking number ready.
Support hours: 7:30 AM-6 PM
About Swiss Post
Swiss Post's history dates to 1849 when Switzerland established its federal postal service following the country's unification as a modern confederation. Swiss Post became a public limited company in 1998, remaining fully state-owned. The company operates Yellow Post (postal services), PostFinance (financial services), and CarPostal (bus services). Swiss Post is known for its tradition of punctuality and precision that mirrors Swiss cultural values. PostFinance, the financial arm, is one of Switzerland's largest payment service providers.
- Official site
- https://www.post.ch
- Track packages
- https://www.post.ch/en/track
- Support portal
- Open support →
- Network type
- National Post
- Country
- CH
- Region
- europe
- Coverage
- Swiss Post delivers to all 4 million addresses in Switzerland and Liechtenstein. International service covers 190+ countries via postal partnerships and EMS. MyPost24 terminals are located in railway stations, retail centres, and public spaces across Switzerland.
- Support hours
- 7:30 AM-6 PM
- Last verified
- Apr 28, 2026
Referenced sources