UDS is a parcel carrier and courier service offering domestic delivery for e-commerce businesses and corporate clients. This guide covers UDS tracking and how to monitor your shipment.
Track United Delivery Service Package
Track your UDS parcel shipment. Enter your UDS tracking number for real-time delivery status and estimated delivery times.
United Delivery Service Tracking
Key facts about United Delivery Service
UDS is a parcel delivery
UDS is a parcel delivery and courier service providing domestic delivery solutions for e-commerce and business clients.
Tracking
Tracking numbers are alphanumeric.
UDS offers competitive delivery times
UDS offers competitive delivery times with full tracking capabilities.
United Delivery Service Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Pending | UDS has received the shipment data but has not yet physically collected the package. | Monitor the next scan event. |
| Picked Up | UDS has collected the package from the shipper and it has entered the UDS network. | Monitor the next scan event. |
| In Transit | The package is actively moving through UDS's logistics network, progressing toward the destination. | Monitor the next scan event. |
| Arrived at Sort Facility | The package has arrived at a UDS sorting centre for processing and onward routing. | Monitor the next scan event. |
| Customs Clearance | For international shipments, the package is undergoing customs inspection and processing at the destination country. | Ensure any duties or taxes demanded by customs are paid promptly to avoid further delays. |
| Out for Delivery | The package has left the UDS local depot and is with a delivery driver heading to the recipient address today. | Monitor the next scan event. |
United Delivery Service Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
UDS (Australia/China cross-border)
UDS1234567890Alphanumeric string, typically 10-20 characters; no confirmed standard prefix
UDS is a Guangzhou-based carrier primarily serving China-Australia cross-border e-commerce routes. Tracking numbers are assigned by the originating merchant system. Format may vary by client integration.
How to Track a United Delivery Service Package
Follow these steps to get real-time status on any United Delivery Service shipment.
Track your UDS parcel by entering your tracking number on the UDS official tracking portal
Find your United Delivery Service tracking number
Locate your United Delivery Service tracking number on your shipping confirmation email, order receipt, or shipping label.
Go to the tracking page
Visit https://www.uniteddeliveryservice.com/tracking and enter your tracking number in the search field.
Read your delivery status
Review the latest scan event to see where your United Delivery Service shipment is and when it is expected to arrive.
Common United Delivery Service Tracking Problems
Expand each issue for the cause, what to do, and when to call United Delivery Service directly.
Tracking number shows no updates for 48 hours after dispatch
Cause
Scanning may not occur at every checkpoint; first scan event can take 24-48 hours after collection.
What to do
Wait 48 hours after dispatch confirmation before checking. Ensure the number is entered exactly as provided.
Escalate when
If no tracking event after 72 hours, contact UDS at sales@uniteddeliveryservice.com.
Package stuck at customs
Cause
Missing or incorrect customs documentation, undeclared value, or restricted items.
What to do
Contact the sender to confirm all customs paperwork is correct. Pay any outstanding duties if notified.
Escalate when
If stuck in customs for more than 5 business days, ask UDS or the sender to intervene with the customs broker.
Delivery address change needed after dispatch
Cause
Recipient has moved or provided incorrect address at time of order.
What to do
Contact UDS customer service immediately before the package is out for delivery. Changes cannot be guaranteed once in transit.
Escalate when
If UDS cannot redirect, the parcel will follow the label address or may be returned.
Package marked delivered but not received
Cause
May have been left in a safe place, with a neighbour, or delivered to an incorrect address.
What to do
Check your surroundings and neighbours. Review the tracking for any delivery note.
Escalate when
If not found within 24 hours of delivered status, contact UDS to open an investigation.
United Delivery Service Shipping Services Compared
Compare United Delivery Service service tiers and their typical delivery windows side by side.
Service options
Standard delivery
Everyday shipping Transit times vary by route
express delivery
Everyday shipping Transit times vary by route
tracking
Everyday shipping Transit times vary by route
returns.
Everyday shipping Transit times vary by route
United Delivery Service Delivery Times by Service
Same Day
domestic
0-1 business days
Same-day delivery in service area
Next Day
domestic
1 business day
Next business day
Standard
domestic
2-5 business days
Standard ground delivery
United Delivery Service Tracking FAQs
Answers to the most frequently asked questions about United Delivery Service tracking and delivery.
01 How do I track my UDS parcel?
Enter your tracking number on the UDS tracking portal.
02 How long does UDS delivery take?
2-5 business days within the service area.
Get Help from United Delivery Service
If the latest scan still does not make sense, contact United Delivery Service directly with your tracking number ready.
About United Delivery Service
UDS is a parcel carrier providing domestic delivery solutions for e-commerce and business clients.
- Official site
- https://www.uniteddeliveryservice.com/
- Track packages
- https://www.uniteddeliveryservice.com/tracking
- Support portal
- Open support →
- Network type
- Private Courier
- Country
- US
- Region
- regional
- Coverage
- Domestic service territory.
- Last verified
- Apr 5, 2026
Referenced sources