Track Urbano Express Package

Track your Urbano parcel delivery. Enter your Urbano tracking number for real-time status updates and estimated delivery times.

Urbano Express Tracking

Urbano is an urban-focused last-mile delivery carrier designed for the fast-paced demands of city e-commerce and local business deliveries. Leveraging smart routing technology, Urbano delivers parcels quickly and efficiently within its urban service zones. This guide covers Urbano tracking and delivery information.

Key facts about Urbano Express

Urbano is a last-mile delivery

Urbano is a last-mile delivery and courier service focused on urban areas, providing same-day and next-day delivery for e-commerce and local businesses.

Tracking

Tracking numbers are alphanumeric.

Urbano leverages technology-driven route optimization

Urbano leverages technology-driven route optimization for fast urban delivery.

Urbano Express Tracking Statuses Explained

Use the last visible scan to decide whether to wait, track more closely, or escalate.

Status	What it means	What to do next
Enviado	The package has been received by Urbano and is at the initial distribution centre.	Monitor the next scan event.
En tránsito	The package is moving between Urbano facilities or transport hubs on its way to the destination.	Monitor the next scan event.
En camino	The package is on the delivery route and is expected to arrive today.	Monitor the next scan event.
En reparto	The package is with the delivery driver and is being distributed in your area.	Monitor the next scan event.
Entregado	The package has been successfully delivered. Any adult (18+) at the destination address may have signed for it.	Monitor the next scan event.
Intento de entrega fallido	Delivery was attempted but could not be completed. Urbano makes up to 2 delivery attempts at the home address.	After 2 failed attempts, contact your sender or Urbano at 0810-222-8782 to arrange redelivery.

Can't find your status? Use the full status decoder to translate unclear carrier scan events.

Urbano Express Tracking Number Formats

Identify your tracking number type before entering it into the search box above.

Urbano Argentina domestic

001796

Numeric or alphanumeric tracking code. Typically communicated via email, SMS, or WhatsApp by the e-commerce merchant.

The format may vary depending on the merchant's integration. Urbano also accepts internal shipment codes (shi_codigo + cli_codigo) used in their direct URL tracking system.

How to Track a Urbano Express Package

Follow these steps to get real-time status on any Urbano Express shipment.

Track your Urbano parcel on the Urbano website or mobile app by entering your tracking number. Real-time driver location may be available on the day of delivery
Find your Urbano Express tracking number
Locate your Urbano Express tracking number on your shipping confirmation email, order receipt, or shipping label.
Go to the tracking page
Visit https://www.urbanoexpress.com/tracking and enter your tracking number in the search field.
Read your delivery status
Review the latest scan event to see where your Urbano Express shipment is and when it is expected to arrive.

Common Urbano Express Tracking Problems

Expand each issue for the cause, what to do, and when to call Urbano Express directly.

Package not delivered after 2 attempts

Cause

Recipient or another adult 18+ was not present at the delivery address on both occasions.

What to do

Contact the merchant or Urbano at 0810-222-8782 to arrange redelivery or pickup at the branch. The holding period is 5 business days.

Escalate when

Escalate to the merchant for a claim if the package is returned to sender or exceeds the holding period.

Package shows 'Delivered' but not received

Cause

Delivery may have been accepted by another adult at the address, building security, or a neighbour.

What to do

Check with household members, building security, and neighbours. Contact Urbano at 0810-222-8782 with your tracking number.

Escalate when

Escalate to the merchant for a formal investigation if the package cannot be located within 24 hours.

Address change required after shipment

Cause

The customer's address was entered incorrectly at the time of purchase.

What to do

Address changes must be requested through the merchant/e-commerce store, not Urbano directly. Contact your seller immediately.

Escalate when

Escalate to Urbano support only if the seller instructs you to do so and the package has not yet been dispatched.

Damaged or wrong item received

Cause

Damage during transit or warehouse picking error.

What to do

Contact the merchant where the purchase was made. The merchant manages claims with Urbano on the customer's behalf.

Escalate when

Escalate to the merchant's customer service if they do not respond within 5 business days.