YTO Express (圆通速递) is one of China's four major private express delivery companies (along with ZTO, STO, and YunDa), founded in 2000 in Shanghai. As a major shareholder in the consortium of courier companies on the Alibaba ecosystem, YTO processes over 30 million parcels daily and covers all 34 Chinese provinces, municipalities, and autonomous regions. YTO went public on the Shanghai Stock Exchange in 2016. Track at ytexpress.com or call 400-1111-888.
Track YTO Express Package
Track YTO Express packages in China. Get real-time delivery status for YTO domestic and international e-commerce shipments.
YTO Express Tracking
Key facts about YTO Express
YTO Express tracking
YTO Express tracking numbers are typically 13-digit numeric codes starting with YT or numbers.
YTO Express is one
YTO Express is one of China's largest courier companies, handling 30+ million parcels daily.
YTO is heavily used
YTO is heavily used by AliExpress and Taobao sellers for domestic China fulfillment.
YTO International provides cross-border
YTO International provides cross-border services to select countries.
YTO Express Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Package Accepted / Collected | YTO Express has collected the parcel from the sender (揽收 / 揽件). The shipment has entered the YTO network. | Monitor the next scan event. |
| Arrived at Sorting Facility | The parcel has arrived at a YTO sorting hub (快件已到达). It is being sorted by destination for the next leg. | Monitor the next scan event. |
| In Transit / Departed from Facility | The parcel is moving through the YTO network between facilities (快件途径 / 您的快件离开). May be by truck or air. | Monitor the next scan event. |
| Security Screening | The parcel is undergoing security or customs screening at a gateway facility (安检扫描，安检通过). | Monitor the next scan event. |
| Export Customs Clearance | The shipment is being processed through export customs in China before international dispatch. | Monitor the next scan event. |
| Departed Origin Country | The parcel has left the origin country and is en route to the destination country via air freight. | Monitor the next scan event. |
YTO Express Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
YTO Express Domestic (China)
751608800000112-13 digit numeric string, or 'YT' prefix followed by 16-18 digits for Cainiao/Taobao integrated labels.
Standard domestic format. May be assigned by e-commerce platforms like Taobao.
YTO Express International
G0123456789010-14 characters. First two characters are letters, followed by digits. Format: XX + digits (sometimes separated by dashes or slashes).
International express format used for cross-border shipments.
How to Track a YTO Express Package
Follow these steps to get real-time status on any YTO Express shipment.
Find your YTO tracking number on your shipping label, receipt, or Taobao/AliExpress order page
Open https://www.ytexpress.com/track/track.html
Go to https://www.ytexpress.com/track/track.html.
Enter the tracking number
View the delivery status and scan events
Track in English at ytexpress.com or via the Cainiao app if purchased on Alibaba platforms
Common YTO Express Tracking Problems
Expand each issue for the cause, what to do, and when to call YTO Express directly.
Long gap between tracking updates in international transit
Cause
Cross-border shipments often spend several days in transit between scanning points (e.g., during air freight or customs).
What to do
Wait up to 7 days for an update during the international leg. This is normal for economy international services.
Escalate when
If no update appears for more than 14 days, contact the seller or YTO customer service at 95554.
Customs delay in destination country
Cause
Incomplete customs documentation, restricted items, or high volume at the border.
What to do
Check with the recipient whether customs has contacted them for duties or additional paperwork.
Escalate when
If held for more than 10 business days, contact YTO international support or the importing country's customs agency.
Tracking number not recognized
Cause
Tracking information may take 24-48 hours to appear in the system after the label is created.
What to do
Wait 24-48 hours after the seller has dispatched the parcel before tracking.
Escalate when
If not found after 48 hours, verify the number with the seller and try on the official YTO website (yto.net.cn).
Delivery attempted but recipient absent
Cause
Recipient not available during the delivery window; YTO does not always reattempt automatically.
What to do
Contact the local YTO delivery station or the courier using the contact number on the delivery notice.
Escalate when
If package is not redelivered or held at the station within 5 days, call YTO national hotline 95554.
YTO Express Shipping Services Compared
Compare YTO Express service tiers and their typical delivery windows side by side.
Service options
YTO Standard Express
1-3 day domestic delivery
Everyday shipping Transit times vary by route
YTO Economy Express
Cost-effective 3-5 day domestic service
Everyday shipping Transit times vary by route
YTO International
Cross-border parcel delivery to select countries
Cross-border shipments 5-15 days
YTO Freight
Heavy cargo for B2B shipments
Large or palletized freight Not suitable for standard parcels
YTO Same Day / Next Day
Available in major cities
Urgent deliveries Higher shipping cost
YTO Express Delivery Times by Service
Major city to major city
1-2 business days
1-2 business days
Cross-province
2-3 business days
2-3 business days
Remote areas
5-7 business days
5-7 business days
International
5-15 business days
5-15 business days (varies by destination and service)
YTO Express Tracking FAQs
Answers to the most frequently asked questions about YTO Express tracking and delivery.
01 How do I track a YTO Express package?
Go to ytexpress.com and enter your tracking number. You can also check on the Cainiao app if your package was ordered through Taobao or AliExpress.
02 What is the YTO Express tracking number format?
YTO Express tracking numbers are typically 12-13 digit numeric codes, or YT followed by digits. They are found on your shipping label or order confirmation.
03 How long does YTO Express take within China?
YTO delivers between major cities in 1-2 business days. Cross-province shipments typically take 2-3 days. Remote areas may take 5-7 days.
04 What is the Cainiao network?
Cainiao is Alibaba's logistics coordination platform that connects multiple Chinese carriers including YTO, ZTO, STO, and others. It provides a single tracking interface for all Alibaba-platform orders.
05 Does YTO Express deliver on weekends?
Yes, YTO delivers 7 days a week in most urban areas of China.
06 How do I file a YTO Express claim for a lost package?
Contact YTO at 400-1111-888 or file a claim through the seller's Taobao/AliExpress store. YTO handles claims within 7 days.
Get Help from YTO Express
If the latest scan still does not make sense, contact YTO Express directly with your tracking number ready.
About YTO Express
YTO Express (Yuan Tong Express, 圆通速递) was founded in 2000 by Zhang Xiaojuan and Yu Weijiao in Shanghai. YTO grew rapidly by developing a franchise model allowing local couriers to operate under the YTO brand. The company listed on the Shanghai Stock Exchange in 2016. YTO has close ties with Alibaba Group (which invested in YTO's parent company) and is a core carrier in the Cainiao Smart Logistics Network. YTO also operates an international air cargo airline, YTO Cargo Airlines.
- Official site
- http://www.yto.net.cn/
- Track packages
- https://www.ytologistics.com/track
- Support portal
- Open support →
- Network type
- Private Courier
- Country
- CN
- Region
- asia
- Coverage
- YTO Express covers all 34 Chinese provinces, municipalities, and autonomous regions. International service is available to select countries in Southeast Asia, the Middle East, Europe, and North America via YTO International and partner networks.
- Last verified
- Apr 18, 2026
Referenced sources