How to File a Shipping Claim: USPS, UPS, FedEx, and DHL Deadlines
Shipping claims pay the shipper, not the recipient — file USPS insured claims within 60 days of mailing, UPS and FedEx domestic claims within 60 days, DHL within 30.
Shipping claims pay the shipper, not the recipient — file USPS insured claims within 60 days of mailing, UPS and FedEx domestic claims within 60 days, DHL within 30.
Check the delivery photo and nearby doors first, give the carrier 24 hours to self-correct, then report the misdelivery — the seller owes you the replacement.
USPS picks up packages free with your regular mail; UPS and FedEx charge $9-$14.75 for one-time pickups; DHL Express includes pickup with the shipment.
A package that has not moved is usually sitting between scan points, and each carrier has a different window for how long that silence stays normal.
See the discount paths that still work in 2026 across USPS, UPS, FedEx, and DHL, and which savings are account-based versus one-off promo offers.
Get a direct answer, the rule or process that applies, and the key exceptions, fees, or timelines to know before you act.