Canada Post (Societe canadienne des postes) is Canada's federal Crown corporation responsible for postal service, serving 17.1 million addresses across Canada's vast geography. Founded in 1867 alongside Confederation, Canada Post delivers letters, parcels, and publications six days per week and operates over 6,000 post office locations nationwide. As the country's largest retailer, Canada Post is also a major e-commerce enabler for Canadian businesses. Track shipments at canadapost-postescanada.ca or call 1-866-607-6301.
Track Canada Post Package
Canada Post offers reliable mail and parcel delivery services across Canada and internationally, ensuring timely and secure shipments.
How Canada Post shipment updates work
Key facts about Canada Post
Canada Post tracking uses UPU S10 format
2 letters + 8 digits + 2 letters (CA suffix).
Xpresspost offers guaranteed delivery
Xpresspost offers guaranteed delivery with money-back on domestic next-day service.
Canada Post delivers Monday-Saturday;
Canada Post delivers Monday-Saturday; no Sunday delivery for standard services.
Customs documentation is required
Customs documentation is required for all international shipments; delays are common at CBSA.
What each Canada Post status actually means
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Item accepted | Canada Post has scanned and accepted the item at the post office. | Monitor the next scan event. |
| In transit | The item is moving between Canada Post facilities. | Monitor the next scan event. |
| Item processed | The item has been processed at a sorting plant. | Monitor the next scan event. |
| Item out for delivery | The item is with a letter carrier for delivery today. | Monitor the next scan event. |
| Delivered | The item has been delivered to the recipient address. | Monitor the next scan event. |
| Notice card left | Delivery was attempted but no one was home; a notice card has been left. | Monitor the next scan event. |
Which Canada Post tracking number format do you have?
Identify your tracking number type before entering it into the search box above.
Format
2 alpha service code + 8 numeric digits + 1 Mod-11 check digit + 'CA' country code
Examples
1234567890CA (after service prefix),
How to track a Canada Post shipment
Follow these steps to get real-time status on any Canada Post shipment.
Find your Canada Post tracking number on your shipping receipt or email notification
Find your Canada Post tracking number on your shipping receipt or email notification.
Open https://www.canadapost-postescanada.ca/track-reperage/en
Go to https://www.canadapost-postescanada.ca/track-reperage/en.
Enter the tracking number (you can enter multiple separated by commas)
Enter the tracking number (you can enter multiple separated by commas).
View the current delivery status, scan history, and expected delivery date
View the current delivery status, scan history, and expected delivery date.
Download the Canada Post app (iOS/Android) for mobile push notifications
Download the Canada Post app (iOS/Android) for mobile push notifications.
Why Canada Post scans stall and what to do
Expand each issue for the cause, what to do, and when to call Canada Post directly.
Parcel held at customs (CBSA)
Cause
For international shipments, customs duties or additional documen
What to do
Allow one business day after the notice card date for the item to arrive at the post office.
Escalate when
Canada Post notifies recipients by mail or email. Notice card but no item at post office
Which Canada Post service fits this shipment?
Compare Canada Post service tiers and their typical delivery windows side by side.
Service options
Priority
Fastest domestic service with next-day delivery and guarantee
Urgent deliveries 2 day
Xpresspost
1-2 business day tracked service with money-back guarantee
Everyday shipping 1-2 days
Expedited Parcel
Cost-effective tracked delivery in 2-7 business days
Everyday shipping 2-7 days
Regular Parcel
Economy ground service
Everyday shipping 2-9 days
Lettermail
Standard letters and documents (untracked)
Everyday shipping Transit times vary by route
Canada Post delivery windows by service
Priority
2 business days
Next business day (major centres) to 2 business days
Xpresspost
1-2 business days
1-2 business days
Expedited Parcel
2-7 business days
2-7 business days
Regular Parcel
2-9 business days
2-9 business days
Tracked Packet USA
4-7 business days
4-7 business days
Xpresspost USA
2-3 business days
2-3 business days
Common questions about Canada Post shipments
Answers to the most frequently asked questions about Canada Post tracking and delivery.
01 How do I track a Canada Post parcel?
Go to canadapost-postescanada.ca/track and enter your tracking number. Lettermail is not tracked; you need Expedited, Xpresspost, or Priority for tracking.
02 What does 'Notice card left' mean on Canada Post?
It means a delivery attempt was made but no one was home, or the parcel was too large. A notice card with a pickup number was left. Wait one business day, then collect at your local post office.
03 How long does Canada Post Xpresspost take?
Xpresspost delivers in 1-2 business days between major urban centres. It comes with a money-back guarantee if the delivery date is missed.
04 What is Canada Post FlexDelivery?
FlexDelivery is a free Canada Post service that lets you redirect deliveries to a nearby post office instead of your home address, ideal for those who are not home during delivery hours.
05 How do I file a Canada Post claim for a lost parcel?
File a claim at canadapost-postescanada.ca within 90 days of shipping for domestic parcels, or within 6 months for international. You need the tracking number and proof of value.
06 Does Canada Post deliver on Saturdays?
Yes, Canada Post delivers on Saturdays in most urban areas for Priority and Xpresspost. Expedited Parcel may also deliver on Saturdays depending on the region.
More Canada Post help guides
Need direct help from Canada Post?
If the latest scan still does not make sense, contact Canada Post directly with your tracking number ready.
Support hours: Mon-Fri 7 AM-11 PM ET, Sat-Sun 9 AM-9 PM ET
What to know about Canada Post
Canada Post Corporation was established in 1981 under the Canada Post Corporation Act, succeeding Canada Post as a government department. It operates as a Crown corporation at arm's length from the government. Canada Post processes over 8.5 billion pieces of mail annually through its network of processing plants, post offices, and delivery routes. The company has adapted to declining letter mail volumes by growing its parcel business to serve the e-commerce sector, including its Solutions for Small Business program.
- Official site
- https://www.canadapost.ca/
- Track packages
- https://www.canadapost-postescanada.ca/track-reperage/en
- Support portal
- Open support →
- Network type
- National Post
- Country
- CA
- Region
- Canada (all provinces and territories, including remote communities); international service to 190+ countries
- Coverage
- Canada Post delivers to all 17.1 million Canadian addresses including remote northern communities. International service covers 190+ countries via airmail partnerships and surface mail. Canada Post operates the largest retail network in Canada, with over 6,000 post office locations.
- Support hours
- Mon-Fri 7 AM-11 PM ET, Sat-Sun 9 AM-9 PM ET
- Last verified
- Apr 1, 2026
Referenced sources